Sip and Paint was super fun thanks ladies for coming and enjoying this classCheck out the Facebook page at NewDreamsStudio for upcoming classes and events. We even host parties!!!
Love the Acrylic Pour Classes, also if your looking to book a kids birthday party the owner does a great job!
Terrible experience. Phone conversation went well but then the delivery directions were screwed up and they couldn't find it or follow time frame. By the time the flowers arrived it was time to try and repair a shorted bouquet of roses that were $100
I used to love using this business, but when my $80 delivery for my mother's birthday went wrong and I tried to simply resolve the matter, I was treated VERY poorly. The manager was unwilling to admit their mistake and unwilling to resolve the matter with kindness or understanding. She proceeded to argue with me and made excuses that I was able to confirm were not true, based on TWO confirmation emails that contained the correct delivery date and other correct information. The manager also let me know, that they do not normally deliver to Palo Cedro, which is an easy 10-15 minutes away from Redding, although upon filling out my order online, there was no information stated as such. I felt as if she were implying that it was MY fault the order was not completed as requested and that she was blatantly showing her frustration with me, as if she had a personal problem with me. Our call was disconnected and it took me at least TEN times of calling back to get another response. Upon more unnecessary arguing, I finally requested that my money be refunded, due to the poor handling of the situation and poor customer service. She agreed to do so, but not before letting me know that I was "undeserving" of it and that is a direct quote from the manager. I have never faced a problem like this and was honestly appalled and kind of sad that I was treated in such a way from a local business, when I was doing my best to be understanding and just wanted the problem fixed. I wanted my mother's birthday to be special and being 3,000 miles away, I thought using Mallery's Flowers & Gifts would be the perfect touch. I was very disappointed at the whole situation and I wish the best for her business, but can no longer justify investing my money in them. I have yet to see if my money will be refunded or if the flowers will be re-delivered. Please consider taking your business elsewhere.
Fast and friendly on the phone. Always deal with Rick and have never been disappointed. Prices are reasonable.