Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
1301 E Cypress AveRedding, CA 96002
From Business: At American and Import Engines, Our Knowledge Is Your Power! Whether you need a complete engine rebuild done or just some preventative auto maintenance, you've co…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
I started using Rocha's services because they offered the cheapest smog in Redding, and I have continued to use them ever since for both my vehicles. The family is very friendly, knowledgeable, and dedicated to their customers, and they offer an incredible two-year guarantee, which they fully stand behind, unlike a few other shops I've used who put guaranteed work on the back burner. Rocha's fine tuned my duel air-conditioning system, a touchy thing in an big van, as soon as I brought it back in. Also, their guarantee is transferable to other certified shops around the country. I love to travel, so it's nice to call the 800 number and get equally trained mechanics anywhere I go and who will also cover Rocha's guarantee. I know because I used the service in Idaho and received polite and concerned help finding automotive shops in the area to look at my car. I've overpaid for terrible auto services around Redding for 30 years, and feel blessed to have finally found nice, honest, professional, reasonably-priced mechanics. I highly recommend this shop to everyone, and my family and friends have been grateful as well.
I was so upset and didn't know who to trust with my car after being in a collision on the freeway and needing to find a body shop I could trust with my car. I was referred to Bernardi's through Ed's Honda, where I regularly take my car for service, and I was assured that Shawn, the owner, would take care of me. Shawn Bernardi not only repaired my car, but provided the very best customer service I have EVER experienced from any business. He explained every detail to me, ( and I am a pain when it comes to wanting to know details) was very patient with my questions, dealt with my insurance company for me, and when i took my car home, he even contacted me to check on my car. He also had his guy do a little extra touch up painting that was not required of them. I am sooooo impressed by this shop and particularly Shawn Bernardi, and I really want to let everyone know that if you ever need collision repair done- God forbid- please take your car to Shawn!!! You will not be sorry!!!
I would like to start off by saying that I was very unsure about this really working, The others shops I talked to said it had to be replaced. That's until I talked to a friend that owns the Engine Room up in Weaverville Ca. He told me about Crackmasters and a man named Jeff Wurst that he has had work done before on his wifes car. That was three years ago and the windshield is still holding strong. Upon talking to Jeff on the phone he was very honest and told me that he would have to look at it before he could say he could fix it. Which in my book is an honest answer because he had not seen it. Most business told me on the phone told me I had to get it replaced without even looking at it. Once I reached the shop Jeff was very hospitible and kind. It felt like I was at his house like a guest. The workmanship was great and it is good to know that there are still business out there that take pride in there work and Jeff Wurst is a truly masterful artist in his trade. Thanks
My family has purchased 3 cars from West Coast Auto Sales. There new facility across from Safeway downtown is SUPER NICE. I check sacramento dealers on autotrader and West Coast Auto still hade the best deal for the car I was looking for. Got a great deal for my trade and an unbelievable deal on a 2009 BMW. None of that shady hidden crap. The first thing they did is pull out the 1 owner, Clean CarFax. They also showed me the Kelley Blue Book and Edmunds value. I was offered to be able to take the bmw to any certified mechanic in town to have my own inspection done. I took them up on the offer and had it inspected at my mechanic. My mechanic found no issues with the car and even said the dealerships Safety Inspection Sheet was "spot on" with his findings. Thank you guys for making me feel comfortable and selling me exactly what I wanted. -Heather
Shawn Bernardi understand what customer service is in a time when many do not. I had a fender bender and I took my cadillac to Bernardi's the same day. Shawn took some photos, ordered the parts and made arrangements for a rental car at Hertz which was waiting for me when I dropped off my car. Five days later my car was ready. I dropped off the rental at Bernardi's and took my car home. I noticed before Shawn took my car in that the headlight on the undamaged side of the car had some condensation. I told him I felt the condensation was due to the accident. Shawn called 3A and they agreed to cover the headlight ($1000). I took my car by to have the headlight replaced and Shawn drove me home and later brought my car back to my house. I highly recommend this shop for outstanding customer service and high quality body work. Thanks Shawn!
I have had my Tundra winshield fixed by Jeff Wurst @ Crackmaster 4 times in 2008 alone...when i first came too Crackmaster I was'nt sure if Jeff Could fix the crack/chip in my winshield it was a pretty big crack...but Jeff assured me he could handle the job.... as i watched Jeff ...I noticed right away i was watching a professional take on the job....I was so pleased with his job....and how he made me feel right at home in his shop.....As a business owner myself i do alot of traveling between Shasta & Tehama counties .without Crackmaster being there for me i probably would have had the winsheild replaced at least 2 times....Jeff's quality workmanship and business ethics shine through....and our reflected in his work.....None of the cracks have resurfaced since his repairs.... Jeff is truely the CRACKMASTER...
I read the previous review and was surprised by the venom expressed by the "ex-employee". Sounds like someone who got fired or has a personal ax to grind with the owner. Anyhow, our experience has been great. We have had work done on each of our four cars with no complaints. We even took in our daughters new-to-her POS for a checkup and got the all clear-free of charge. A tech even fixed a brake light at no cost-it was a small wiring issue he said. I know Steve is not always there first thing in the morning-I run business myself and it is not an 8-5 job. We have been driven home after hours for work that came in late in the day. So all I can say is, venom like the previous review is suspect to me as my experience has been nothing short of fair-with extra customer service to boot!
Ive gone to Tim and Bandon at Action Auto since I got my license, (5 years ago) and Ive always had my car returned in better condition than when I brought it in. Tim always called me to "OK" a part/repair before he went ahead and did the work. My vehicles were always done in a timley manner, no extra outrageous fees from out of nowhere. I was never told "You need a whole brand new engine and rest of your car" always felt more than confident bringing 3 of my own vehicles there, even my mother, father and my wife go to Action Auto. Not only will your auto mechanic be super personable but he wont try to sell you brand new "everything" the work they do is their business card.
Angelo and his staff were very helpful. He diagnosed my vehicle's problem with his computer system that talked to my landrover & gave him the trouble code in under a half hour. I am very glad I found them through the internet since I am new to town. I am always leary of finding new doctors or mechanics but Angelo has made this transition very comfortable for me, I look forward to using his expertise on my Landrover in the future. I highly recomment Angelos for any service to your import cars. After already going to Angelos Classic Import, I was referred by a nice lady I had met in the grocery store on where to take my vehilce. She told me about Angelo. What a confirmation that was!
Early this morning I had a flat tire on my way to work. An employee from Keiths towing arrived on scene within 20 minutes of being called. He was friendly, efficient, professional and helpful. He said he had been working for Keith's Towing for 4 months. Well I say he's a keeper. And if this young man is indicative of the professionals working at Keiths, I would think this business will be around for a long time to come. I would like to thank him again for his good service. I made to work on time and even learned a thing or two about safely changing a tire. I would definately call this business again if I need help.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.