I've been getting my taxes done by Debbie for 3 years now. She is amazing. However my less then satisfy experience happened with CINDY!! She has to be the rudest person I have ever dealt with when it comes to customer service I had some questions regarding my tax return such as check, amount and what not. Not only was she very rude and short. She also made me feel lesser then. Which clearly isn't the case!! She was very argumentative when ever I tried to explain myself to her. To the point she just hung up on me. When I called back to get contact person info to make a complaint she begin to become very hostile asking me what she did wrong? Um Ma'ma you need customer service! I can tell you they have lost my business my husbands business and anyone else I come across until they get rid of CINDY!!! VERY NASTY LADY! I gave one star only because I had to!
4605 Post Oak Place DrHouston, TX 77027
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