Went into Linsey Eyecare to get lenses put into my own frames. I paid for the lenses and waited over a week, just for them to call me to tell me that they broke my frames while they were installing the lenses. They never offered to reimburse me for my frames, which were in great condition when I brought them in. They also didn't refund me for the lenses that I bought! So after it was all said and done I gave Linsey Eyecare $300 to break my frames, and didn't get a refund for any of it. The employees, especially the receptionists for optometrists, seem to always have an attitude and honestly are not very good at their job. The doctors seem nice but don't always seem to know what they are doing. Shady things going on at this place. It's a horrible experience dealing with this business. Would never recommend, even to my worst enemy! Save yourself the aggravation of a subpar optometrist(Linsey Eyecare) and go somewhere else.
3855 Penn AveReading, PA 19608
From Business: Campanella & Pearah Eye Care Associates is an eye care center that offers a wide range of services. It offers contact lens fitting, and age-related macular degene…
15. Pearle Vision
714 Woodland RdReading, PA 19610
From Business: Caring for you and your eyes since 1961, the eye care experts at your Wyomissing Pearle Vision provide genuine eye care to you with eye exams, high-quality lenses…
purchased progressives were completely wrong made me sick to my stomach they would not return the frames or the lenses so i had to spend an additional 134 dollars to get what I needed 625 dollars for 1 pair of frames and 2 sets of lenses highway robbery do not go here every other place you can return your glasses if theyre not right
Good Eye exam but they cannot make glasses. They install the lens in your frames. Three pair of glass all of them are loose sounding lenses creaking in the frame. 2 pair were readjusted and still they do not make good tight hold on the lens. For the money they charged they should be perfect. Never in my 5 0 years of wearing glasses did I ever have a problem with the lenses not being tight in the frame. The just cut the lens wrong when fitting to the frame. And when you say something to the person who cut them wrong they get defensive. I will not be going back to them.
So many thanks to Linsey for helping my son out of a jam! His frames were broken and we couldn't get a replacement that day, so they went out of their way to fix up his broken ones with what they had on hand so he could at least wear them in the meantime. Great staff! Very helpful. :)
Pathetic! Rip off! No problem taking your money! Forget about getting glasses that work! Oh, and by the way if you want to 'walk' after all the disappointment you get to pay dearly for that! They keep half of your money that they upsold you on a prescription you did not need! Sick...this place should not be patronized by anyone that is expecting a good working pair of glasses....oh, but hey, they will let you see the Dr. once again for another 'try' at it! We are talking an easy patient that wore reading glasses all his life and at 67 yrs. old went in for his first pair ever! Should of, would of, could of been an easy job for any reputable business! Disgusted and 'ripped off' by hundreds of dollars and got nothing!
My husband took his glasses in to see if the could be repaired as the arm fell off. The optician said he couldn't fix it. Instead he told my husband he could purchase new frames which are normally $200 for $100 as a result of their current sale. My husband left and went to the optician at Zerns who not only fixed them within 15 minutes but he also cleaned them thoroughly and all for $16.00. Linsey is a ripoff. Do yourself a favor and go to your local eye doctor.
I absolutely would not recommend going to linsey eyecare. After being told that I could not get contacts because I'm near sighted and the contacts would be for seeing far and that the contacts would distort my up close reading. So when I went back to get my glasses a week later I asked again after consulting with a friend, why is it the I can't get contacts? This time the dr. said she was doing me a favor because my insurance would only cover 3 months of ontacts. Which that is bulls hit cause I called my insurance company. So now I'm stuck 20th glasses that give me headaches and don't fit right. Extremely not recommended. I wouldn't send my worst enemy there.
Got new insurance so I wanted to try a new place so I got and exam and enquired about contacts. Got sized (which is deducted out the contacts eligibility funds which I did not know). After the second trial pair I wanted to stick with glasses (which I rathered not due to the price and quality). They insisted on one more trial so I agreed. After a week I want to check what is covered and compare my options. Still really confused by what my insurance covers I call both the insurance company and them. Conclusion is that with the money left over from the insurance I can get a box of disposable contacts that last for 6 mths but because I never wore contacts, that box is only for one eye and I have to pay for another box at full price for the other eye!!!??? Mind you this is only for 6 months. So whatever, I still got some type of help so I came in to pay but the first thing that was said to me when I walked in the door was "I'm not refunding the $59 for you." On a Friday evening with CUSTOMERS around. How embarrassing is that. And I was coming in pulling my debit card out. I was so baffled I didm't know how to respond. Needless to say, I left and I will not be spending my money there. For $175 no name frames I can add in another $!00 and get my Pradas!! Not only me speaking to people about my bad experience I will not be referring anyone to this place. And the worse part about it is I work NEXT DOOR.......Sarah Nguyen....this is only getting a star because I have to in order to post this
After being told that the Proclear Contacts were 398 for a 9 month supply, I checked online at Lens.com and was quoted 248 with a discount code from Retail Me Knot and their online specials. I called Linsey to cancel my order and they said they could price match it. WHAT? I am shocked and very disappointed. What is wrong with the medical profession, really? Now, I have to negotiate my contacts.