Reading Metro Taxi Cab Inc
615 Elm St, Reading, PA 19601
DO NOT USE THIS COMPANY. i sat waiting outside in the cold for 2 hours i called them 3 times and each time they said 15 mins they said they showed up but they never did. They then proceeded to tell me i was an "ahole" and to forget it they werent sending a cab. I was treated very badly and they handled the situation in a very unprofessional way the guy then started yelling at me and i asked him nicely to stop. He told me he had 20 calls and that i was blasting his phone up this is highly unacceptable you dont treat a customer like that.
Worst taxi company I have ever used. I regret wasting money on this trashy company. They epitomize the worst of Berks County and I am ashamed to live in such a place. Never again will I set foot in their crummy smelly vehicles. I'd rather walk or thumb a ride. AVOID THIS COMPANY!!!!
First thing that needs to be said about this company is the women they have answering the phone, are ghetto hoodrats that specialize in ignorance. Never again will I use Reading Metro, I was 45 mins late to work today when they never showed for a scheduled time call, I called back and was told each time my cab was five mins away. After tracking on their oh so reliable app my taxi hadnt even moved from his previous location. I called Reading Metro taxi back and again exclaimed that I was going to be late for work and honestly started to get a little irritated because they talk to you like your a joke. I def recommend grab a cab, the guys and their employees are so nice and alot more reliable and quicker than Reading Metro. You can def tell the difference between the two companies. I'd much rather deal with a company thats honest and courteous and polite.
I am 6 months pregnant and I used this company often until they lost control of their drivers. I was told three trips in a row that it would be 20-40 minutes. Two hours later I am still standing outside waiting, freezing. I call back 'oh five-6 more minutes' call back 10 minutes later: "won't be more then 10-15 minutes a driver has been sent to you" 30 minutes later nothing. They will cost you more then fare they will cost you your job, home, this company will cause you to lose everything. Honestly you are better off walking. At least if you walk you know you will eventually get where you need to be.