I have used Royal Transporation several times to get in and out of Philadelphia's International Airport. The service is excellent. I have never had any problems and they are always on time. The cars are in perfect conditions, and the drivers are very courteous and professional. I will definitely continue using this service in the future as well as recommending it to others.
Have been using Royal Transportation for several years. Always on time, always courteous, always helpful. Once had a flight cancellation forcing us to return a day later and to a different airport. Updated Luis when the new arrangements were made. He was there on time. Have done trips for two and with the whole family of 11 for a trip to Disney. He had the right vehicle for each trip. He took care of the baby car seats, he helps with luggage. Before we learned about Royal, we had used several other companies. None equaled Royal. If you are looking for a car service, you will find Royal to be the best you will find.
If I could choose no star, I am happy to do so. Untrustable company. Scheduled delivery 4 days ago, the day of delivery, all the sudden changing schedule without notifying me. Until I called early in the morning, then they just made up the excuse not to delivery today.
We were a family of 4 adults, 1 toddler, and 1 baby with a 5:15am flight the day after new years. Luis not only made the booking, payment, and confirmation easy and stress free, he even doubled back to our house after we realized we left the key in the front door! He got us there on time and drove safely. It was great not having to find a parking spot since he dropped us off right in front of our terminal and there was no need for the bus shuttle from the parking lot. When he came to pick us up, he was a sight for sore eyes; waiting there at the airport door with a smile on his face. I can't say enough nice things about Luis, we will definitely use them again in the future.
Having been using Royal to transport my elderly parents to and from the airport (from Morgantown) on their annual trek to Amsterdam. Love, love, love this company! Luis is always friendly, courteous, and professional. Joe has been their driver and my parents just love him! Not one single complaint. Thanks for being the "bookends" to making my parents trip comfortable and complete!
Luis was very helpful and responsive as we booked a 15-passenger van to use as a shuttle between our wedding and the hotel where our guests were staying. He called to check in the morning of the wedding to make sure everything was in order. Royal was very flexible in working out a package that fit our needs and budget, and our guests had no trouble at all getting around safely and on time. Thanks so much!
Royal did a fantastic job accommodating a late and incorrect date request. The driver was on time and very professional. This was a trip to the airport that included young ladies that would be performing in Disney. The young ladies remarked that they never expected the entire trip to be this nice. That was from the first appearance of the driver, the ride to the airport and the unloading of the luggage. I would highly recommend Royal for any transportation needs.
Royal Transportation has been transporting our group of professional engineers to and from the Philadelphia Airport several times a month for over 1 year. They are always on time or early, courteous, friendly drivers and very clean new cars. Billing is prompt and settled easily by credit card with no hidden charges. Communications before pickup is fantastic with the drivers staying current with passengers as conditions change (weather, flight cancellations, etc.). Luis, Jon and Joe - all super gentlemen and a true pleasure to work with. 5 Star and we highly recommend.
My experience with Royal Transportation was about as perfect as possible. We used there service to transport our party of 12 and all of our luggage to the port in NY. They were easy to deal with and delivered exactly what they said. There was no stress and no worry. Luis was great to work with and his driver John were also great. I would highly recommend them.
Luis and his team of drivers are courteous, punctual, friendly, and super accommodating. I have used them on numerous occasions, both personally and professionally, and the quality of service is always top notch. I would recommend Royal Transportation for any of your transportation needs...from airport drop-offs to wedding day limo service, he does it all and does it well! Thanks for being so great to work with, Luis.