I have used Royal Transporation several times to get in and out of Philadelphia's International Airport. The service is excellent. I have never had any problems and they are always on time. The cars are in perfect conditions, and the drivers are very courteous and professional. I will definitely continue using this service in the future as well as recommending it to others.
Have been using Royal Transportation for several years. Always on time, always courteous, always helpful. Once had a flight cancellation forcing us to return a day later and to a different airport. Updated Luis when the new arrangements were made. He was there on time. Have done trips for two and with the whole family of 11 for a trip to Disney. He had the right vehicle for each trip. He took care of the baby car seats, he helps with luggage. Before we learned about Royal, we had used several other companies. None equaled Royal. If you are looking for a car service, you will find Royal to be the best you will find.
This is the 3rd time I call they say 15-20 min .this is the 3rd appt I missed they suck n don't care
So unprofessional,trash working there!! Don't get in an disagreement with them,you'll be dirt!!! No!
I've used this service 3 times now & I couldn't be happier with them. The cars are clean & not cramped plus the drivers have all been super nice. I had been using a different service because they have an app but after being late to work twice because the car never showed up I needed to use a different service.
I know Todd he drives cab 30He is a full drug addict. Please be carefull ..and he lives in his cab cause all his money goes to drugs.Please be careful
They have the worst customer service and rude drivers I have ever seen in my life. Do not use this company
Driver Paul was anot absolute gentleman. He told us some interesting stories about Reading as we were driving. He arrived exactly when he said he was going to, and made us feel safe. Would def recommend.
DO NOT USE THIS COMPANY. i sat waiting outside in the cold for 2 hours i called them 3 times and each time they said 15 mins they said they showed up but they never did. They then proceeded to tell me i was an "ahole" and to forget it they werent sending a cab. I was treated very badly and they handled the situation in a very unprofessional way the guy then started yelling at me and i asked him nicely to stop. He told me he had 20 calls and that i was blasting his phone up this is highly unacceptable you dont treat a customer like that.
If I could choose no star, I am happy to do so. Untrustable company. Scheduled delivery 4 days ago, the day of delivery, all the sudden changing schedule without notifying me. Until I called early in the morning, then they just made up the excuse not to delivery today.