They are great. Never had a problem with them and I use them all the time.Enterprise is reasonably priced and gives quick service.
Be careful not to be mislead. I asked for an extension on my rental because my car had be totaled and i hadn't found a car. I was told by an employee that my rental would be fully covered by the insurance company that was representing me. All well and good. I returned my car and the same employee said something had gone wrong and the insurance agency never answered the request for an extension, when in fact they did answer and said it was denied. If i was told that at the time then I would have returned the car right then, but the employee completely mislead me, if not lied to me, and now a month later I have been charged $164.95 when my cost should be NOTHING. I called and spoke to the manager and she was very nice, but apparently she could do NOTHING(which is ridiculous if you ask me) about this problem. I am very disappointed and outraged. I am considering legal action. BE CAREFUL. DO NOT TRUST THEM. MAKE SURE YOU HAVE EVERYTHING IN WRITING.
The truck broke down three times. We were on the side of the road all day and didn't get our stuff where it needed to be. They only refunded is part of the amount we paid. The trip from hell ended up costing us money!
Needed a one\\way truck from IL to FL. Checked out several trucking frims and decided to give Penske a call. Very courteous and helpful. Tried to get me the best deal (and did surpass the others). My son drove the truck and said it was better than he ever expected. Cruise Control, heat/air/radio/CD Player/comfortable seats. Got a lot better mileage than we had anticipated too.At first I wasn't sure I liked the idea of having to have it for 5 days (one price no matter if its 3,4 or 5 days) but found that it did take a lot of pressure off of us and we did like that.All of us agreed that we'd happily suggest people try Penske. Sure beats the others!