I'm not sure why when I posted a review I came up as my daughter. But everything that her review says is absolutely true.Alivia is awesome, and so is the rest of the crew
I'm in there everyday, sometimes twice. All of the girls are always happy and helpful. I highly recommend it. Alivia is extremely nice. Always remembers my coffee and even references issues I've had at the Brockton east side location.
So I went here today with my kids, I usually go to the one located in Lakeville Ma, anywho her name was Alivia and I made sure to get her name. I asked if I could have a paper menu and she said, and I quote, " ughhhh we don't even have those" and I replied oh really because the I have one at home from the other Mary Lou's. I continued to look at the menu on the board and she said so what can I get you, I said sorry can I have a minute and before I could finish Replying she said ,"NEXT" I waited for him to go, told her two of my six drinks and she said asked what else, I said one second I'm still looking and she actually rolled her eyes at me... I was ordering a Twix iced coffee and I said large then said actually I'm sorry can you change that to a medium and she actually paused and starred at me like I did something wrong, couldn't understand what her problem was but those girls have some serious attitude problems and my coffee was awful but I wasn't going to complain because I did not want to deal with her any longer and I get the same thing at the other location and it's always great. She needs to reconsider her job position because she's required to have some personality and social skills, she was the opposite. Never had such rude service and this is my first time ever complaining about a bad experience. Wish there was a number to call to report be to her boss, but once again her name was ALIVIA!!!
I have been going to Marylou's for a long time and I usually go to the one in East Providence. I stopped at this one today and the service there was absolutely horrible!!! I will never go back!!!!! The girl behind the counter made my coffee wrong and when I told her she gave me an attitude about it. Then she walked away giving me dirty looks. Another girl tried to help only after my husband tasted the coffee and also said it wasn't right. I left still not getting my coffee right. Absolutely discussed with how I was treated! I will never stop there again!