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Shoemakers Outlet

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(2 Reviews)

257 W Main St, Ravenna, OH 44266

(330) 297-6313

OPEN NOW
Today: Open 24 Hours
28
YEARS
IN BUSINESS
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Services/Products
  • Orthopedic Shoes
  • Boots
Brands
Carolina, Red Wing, Red Wing Hh Carolina, Vasque
Payment method
discover, master card, visa
Categories
Auto Repair & Service, Boot Stores, Custom Made Shoes & Boots, Fix-It Shops, Orthopedic Shoe Dealers, Outlet Stores, Personal Services & Assistants, Shoe Dyers, Shoe Repair, Shoe Stores, Zipper Repair, Zippers

Reviews

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Randy R.

01/09/2015

Overall

A couple of years ago, I sent some shoes to be re-soled. When I finally pulled them out to use them, they were very tight. I visited the shop, got measured and found out I was buying the wrong size shoe. The owner did everything he could to help me, including stretching the shoes. I appreciate the knowledge he gave me and now I buy the right size, no problem! I have been back numerous times from Medina and will continue to give him my business.

Overall

This place is terrible. The owner convinced me to get a size of boot that is smaller than what I normally get, because he was out of the size I normally wear. He measured my foot and talked to me about my feet, and at first it sounded like he knew what he was talking about. When I tried the boots out on a hike, forget it. My toes went numb and I had terrible red spots from rubbing - they were way too small. I took them back and again, he convinced me that I should get the next half-size up, because, according to him, "boots should be snug." Tried them out again on another hike with the same results. I was able to find the same boots, in the correct size, for $50 cheaper somewhere else. If you go in there looking for shoes or boots, don't listen to the owner - he sounds like he knows what he's talking about but he really doesn't. Also, he is rude, the place is a mess, and he will just light up cigarettes and smoke right there while talking to you. The owner has a bad attitude and it shows. I will never go to this place again and will make sure I tell all of my friends to avoid this place.

claimed iconBusiness Response05/13/2013

what i said was, you are a 7-71/2 WIDE. you said i wear 81/2. i said since hardly any shoes come in wide you would go longer to get more width. i didnt have any wides so we tried the 8M. when you brought them back i suggested your 'usual' size, 81/2.when that didnt work i took responsibility and issued the refund. if i had it to do over i would have had you wait for a wide width and everything would have been fine. after 25 years in business, i pretty well DO know what i'm talking about. i'm sorry you had a bad experience, but it seems that your emotions have clouded your memory.

This listing has been claimed by a business representative.