Half th menu covered in sticky notes saying 'discontinued' and nearly everything not discontinued that we tried to order was only available until 4 pm (we were there at 5 pm)! Tried getting smoothies instead of drinks with our meals but couldn't. Tried getting small drinks with our meals but couldn't unless we ordered kids meals! NO butterscotch dipped cones or dilly bars, only had 2 flavors dipped ice cream, not 4 as menu states. Got no fork for salad we discovered after on the freeway and couldn't eat it! Chicken wrap was delicious and fries fresh n hot but definitely won't go back!
Do not ask for your money back at this place! I did because we were treated very rudely by an employee. I was told to pull ahead to the corner of the building that i did and after 5 min, I got back in line in the drive thru to ask again for my money back again. They proceeded to curse at me and told me I wouldn't get my money back till the cops decided if could have it back. McDonald's Raton may be running a scam by using the fear of the police as not to refund money to dissatisfied consumers! The owner told me she was lied too by the manager of the Establishment about the situation, and sent me a gift card for 25.00. That said the owner was concerned but until the manager is terminated this type of scam my continue! No family traveling cross country should have to be in fear of small town business using local police to make consumers fearful to ask for their money back!