Online glitches happen, I get that, but I expect management to have a decent attitude and work things out. Customer Service from management at this Pizza Hut is TERRIBLE!
1011 Mount Rushmore RdRapid City, SD 57701
From Business: For Papa John's Pizza in Rapid City, SD, the secret to success is much like the secret to making a better pizza - the more you put into it, the more you get out o…
My wife and I ordered from boss 12-2-18 and where not impressed 40$ for a sampler if you wanna call it that and a pizza well after a hour we finally got our food won't order again
We ordered a taco pizza for delivery and it was delivered with no toppings yuck!! We waited 35 min to get it in the first place! The manager here said they would credit our account but I don't want to order from them anymore!
Yummy! Great delivery service and right on time! Fed the crowd. We are repeat, repeat, repeat customers. That should tell you it all! And the thin crusts are thin!!
I placed my order online, but I called to ask that my Garlic knots could be lightly toasted. When my order was received my garlic knots were over cooked to the point I could not bite into them. this is the second time they have mess up my order. To top it off there was no response when I contacted them in regards to the order. I would not recommend them to friends or guests at the hotel I work at.
This is not dine in. No air conditioning and the quality of the beef isn't very good.
I came in this evening to order. It's gross watching an employee smoking by the door. Plus the women drivers smoking from when the get out of the car all the way in!! I made sure they washed their hands before making my pizza. Gross habit!!! I'm taking my business else where!
great customer serves and good food and will make a pizza at request that is not out.
Went to get pizza and it took them an hour to get pizza not to happy, server needed to be told multiple times to get order right. When went back to find out where the order was after that it took them less than a minute to get it checked out
I have never written a review about a local business before, but there have been consistent issues with this business. I have ordered from the St. Patrick Street location more times than I can remember in the last three years living on this side of town, but after tonight, I am done. I have given them more than enough chances for the benefit of the doubt. The customer service is horrible: the phone employees are rude and treat you like an inconvenience, I rarely receive a warm, properly cooked, or even correct order! In a particular instance when I returned a wrong order, I was sternly told that I did not order what I said I did. Then, when they realized they mixed up my order with another, I didn't so much as get an apology. However, the delivery drivers have been courteous and friendly upon arriving to my house. I will drive to the next closest pizza establishment before ordering from the St. Pat location.