Not terrible food, but the customer service did not know what was going on. We were accidentally overcharged for our meal.
Best sweet and sour chicken, egg roll and egg drop soup. The people were great. The service was great
I will never return to this place ever. They were so rude. I could not even get a water glass refill. When paying, we expressed nicely the rudeness and was actually told to go to the one across the street. WOW!!! Who does that? I wouldn't even give one star.
I don't know how the food is, but the customer service is incredible. I called this place to ask for delivery for my sick daughter living in SD. Not typically what you give to someone sick, but Chinese restaurants deliver! 11 miles away and hardly any delivery charge! The woman was caring, and went above and beyond when I told her my daughter was sick - soup and gingerale was all I needed! I would go here and give this place my business just for that reason alone.
I wouldn't recommend! It felt like food poisoning sliding down my throat hole. Chicken meat was greyish and the lo mein was just soggy spaghetti noodles.
Excellent service. A good place to dine in or order carryout. The staff is outstanding. Got the spicy beef , wonton soup and chicken fried rice. All of it was delicious. I highly recommend if you are in Rapid City.
I agree with @Alice Tse about the quality of the food. The sushi was dry and who knows how long it had been sitting there and the rest of the food in the buffet had a weird aftertaste to it too and dishes like the crab rangoon and fried won ton were stale tasting like it had been microwaved; stuff like won ton and crab rangoon is supposed to be crispy but they weren't. Even the pastry in the dessert section was stale. I made a complaint to the manager about the quality of the food and how long dishes are left out before fresh food was brought out to replenish the store and was told that they are allowed to leave the food under the heat lamps for 4 hours at the most but they change it every hour. He walked away brushing me off... I explained to my husband that food like chicken, beef, and pork start to go bad within 20 min after being cooked and raw fish that is used in sushi goes bad even faster. I am surprised I didn't get food poisoning and I am surprised a lot of other people haven't. All in all, it was the worst buffet I have ever been to.• • •
Been going here for years! Great food, great service. The staff and management are warm and friendly.
Excellent, excellent, lots of variety and food is hot.
i absolutely will not go anywhere else to eat chinese food, their food is delicious!! i highly recommend it, even though i have to drive a while to pick up my food, hey its worth it!! the staff is very courteous and polite...the atomsphere is great, and they always seem to have a smile for us!! thank you Golden Phoenix!!