Santa Margarita Toyota made getting my new truck so easy and fun! Nick Van Der Kooij was an amazing sales person and answered all questions I had. I’m so happy with my end result!
I bought my 2007 RAV 4 from this dealership and have been taking my car to Santa Margarita Toyota for routine and non-routine service ever since it was brand new. I have always been impressed and pleased with their thoroughness and quality. It is easy to make service appointments online. The work needed is explained thoroughly and it is always done when they say. Never have had a problem at this dealership.
They were awesome. Drop off was fast and easy and pick up was as well. They even stayed past closing to help me.
We went through the Costco program and bought a used CPO vehicle for our family. We were so grateful for the kindness of staff! They listened to our needs and didn't try to upscale us or give us a different vehicle. They even allowed me to test drive it home to my wife before we signed on the papers, and also picked up my wife when we needed! They went above and beyond, especially Sanders Woodall! Very friendly salesman there!
The service department is always on top of my regular FJ Cruiser maintenance. I Usually drop my FJ off mid morning, but they always have it completed, wash and ready to go before 5pm. They stay with in the quoted budget or call if they find something needing attention. August Spencer, Asst. Service Manger and Scott Anderson Service Manager are very good to work with!!!
Thomas is always rude and condescending. The service manager scot I believe his name was, who I had to deal with unfortunately; was very rude and lied right to my face. I had to bring my Prius back in for in oil change because I brought it in previously and told them to change the oil but they didn't because it wasn't at it's recommended miles yet (which I understand and knew that then as well, I asked for my oil changed, change my oil.) after a very rude and disrespectful conversation with the service manager he assured me that it was "On Toyota" (as it should have been, but it wasn't.) and they were going to right their wrong, no. The next month I saw this oil change charge on my car payment but not added to the payment, no it was added to the interest. Not only is the service manager a liar and rude but he is not very professional and not a people person.
ReviewI bought a 2013 F150 FX4 from Santa Margarita Ford, this guys made my car buying experience super easy and enjoyable with fast and easy buying process. The got my dream truck at a very competitive price. I will strongly recommend Santa Margarita Ford to friends and families if they are in the market for reliable car at a great price.