Foothills Custom UpholsteryAdd to Favorites
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Services: Furniture Refinishing
I hired this couple to re-upholster an oversized cuddle chair in January 2009.
We received the chair back completed a few weeks later and to our disappointment it reeked of cat urine. Just to make sure that i was not smelling things i asked my family and a couple friends to smell the chair and they all agreed that it must have been urinated on.
During a previous visit to their garage where they conduct their work we witnessed two cats roaming the area and one sitting on a cushion probably for another customer. I then proceeded (after picking up the completed chair) to contact the owner regarding the issue and asked her in a calm fashion to come and pick up the chair since i cannot stand the smell of cat urine. Her response was as follows:
"Take me to court its all in your mind".
She then proceeded to end the conversation. Now i am stuck with a chair that has to be thrown away and i am out $350. It smells so bad of urine that i cannot even in good conscience resell this chair to anyone.
THIS IS NOT A GOOD BUSINESS, BUYER BEWARE. Please do not use this business, she was unprofessional about an issue that was entirely her responsibility.
Phone: (909) 944-3017
Address: 9086 Baseline Rd, Rancho Cucamonga, CA 91701
8990 Cottage Ave, Rancho Cucamonga, CA 91730
135 N Benson Ave, Upland, CA 91786
4105 Inland Empire Blvd, Ontario, CA 91764
5488 Princeton St, Montclair, CA 91763
9712 Foothill Blvd, Rancho Cucamonga, CA 91730
1232 Monte Vista Ave Ste 10, Upland, CA 91786
1101 S Grove Ave, Ontario, CA 91761
201 Sierra Pl, Upland, CA 91786
828 E Holt Blvd, Ontario, CA 91761
4945 Mission Blvd, Montclair, CA 91763