DO NOT MOVE TO THIS COMMUNITY!!!! If I could rate negative stars I would!! They take advantage of people and will say whatever needed and give false information to get you to sign the lease.The leasing agents are straight garbage the only one you can trust is Albert. Braylen has the worst customer service and has no idea what she is doing. If she is drawing up your lease don’t sign it until you read it over a few times because she will fill in the wrong information over and over again without doing her due diligence to make sure it is correct. The manager Betty is not too much better. She comes off as a nice person but it’s all a front. She will tell you one thing just to get you out of her office then hit you with the same bill she said she wouldn’t. When you complain about the lies they told. They act as if they are going to help you out and apologize and tell you how this never happens but if you read all the reviews all they do is lie is give terrible service. If you still decide to move here get EVERYTHING they say in writing because they are all some lies!! And if you “don’t have it in writing it never happened” says the billing manger with UDR. I am going to be out of around $500 and I never even lived here? How does that happen? Please do yourself a favor and do not move here!! You will be lied to and taken advantage of!Do your research about this community negative feedback everywhere you look. I cannot stress this enough. Please do yourself a favor and not move to this property.
The Verano was an amazing place to live! It was my first apartment after moving out of my parents' house, and it is the home my husband and I came back to after we got married.The only thing that was not the best was the smoking. We lived in Building 1, which is is completely no smoking..but nearly every time we walked down the stair outside to get to the first floor, the entire stairway was clouded with smoke. Often my husband and I came home with headaches from smoke walking up stairs to get to our apartment. When we told management, they came out right away to tell people to stop. After hours was more difficult though.The managers are wonderful, the maintenance staff was quick and did their job well, and the area was great. We could walk to the Target across the street and the restaurants nearby were diverse and yummy. I definitely recommend living at the Verano!I did end up moving away from the Verano, but it was purely due to a new job and needing to have a shorter commute.
Please do your self a favor and read my review!!!!!! Here I come to the sunny state of California on my mustang horse, cowgirl hat, cowgirl boots, and spurs from the great state of Texas with no home to live! I was literally living out of a suitcase for several weeks in corporate hotels. I found Chris Palomares on Craigslist. What caught my eye about the post was it was simple get to the point. I didn't have to read 2830324 pages on my iPhone screen because when you are on the go like me you don't have time to sit there and read a long post about how many bugs have walked through that house. I called him first to tell him what I wanted and I needed to find a home ASAP as my husband in Texas was packed with all of our furiture waiting for a house to move in. I was honest and upfront with Chris about my husband and I's credit history so we didn't waste each other's time. We were credit challenged for many reasons. My husband had an open bankruptcy that wasn't final until a few months and I had an eviction 6 years ago due to an old roommate who basically bailed. We were denied numerously from other property management companies. So it was $70.00 after $70.00 of application fees of NO NO NO NO NO DENIED just for those reasons but we had a combined substantial salary and had documentation from our prior tenants of good rental history as well but that didn't work for the property management teams because of those reasons. I was basically ripping my hair out everyday and mailing it to my husband whom was still in Texas. As I was blabbing on for 20580394850435 hours . . . Chris responded with one simple answer and as simple as his craigslist posting, "We will get you moved in and you will be squared away." No ifs, ands, and buts. He was very confident and made me feel at ease that there is sitll hope and I won't be sitting under the I5 bridge drinking a margarita out of a bag. Chris's team sent me listing of email listings within 24 hours of houses that fit my criteria I wanted and I met with him to see a few of the houses. Then he sends out applications to these properties. These houses were really nice and not in an area of town where I have to wear a bullet proof vest. VOILA BAM approved! He was like an angel that dropped down from the gods of real estate. I turned around and pointed at myself like ME really ME! Well someone slap me silly and call me DARLIN! It was TRUE! So when I say this I mean it from the bottom of my texas cowgirl boots . . . I can't emphasize how happy I am with his services. He was as simple as his craigslist posting. DONT WASTE YOUR APPLICATION MONEY ON OTHER PROPERITES. COME TO CHRIS! I will be returning to Chris as soon as my husband's bankruptcy is final and we will be purchasing a new home. Chris you rock!!!
don't move in dirty and rats on move in no parking. this is what i got and when their is no parking for resident they tow your veichle and then laugh at you in the office and your neibors will rob you.