We got there at 730pm to wash our laundry. The floor had evidently been just mopped and it was really wet. There were no WET FLOOR signs so we proceeded to bring our laundry in. The black man that works there started screaming at us " GET OFF OF THE FLOOR! IT IS WET AND YOU CAN NOT BE ON IT! I told him that we would be careful. He once again yelled this time saying " I TOLD YOU THE FLOOR IS WET AND YOU CAN NOT BE ON IT" I then yelled backed at him that I had laundry to get done knowing that the facility closed at 900pm. I then told him that i did not deserve to listen to his screaming at me and next time I will go somewhere else to do my laundry. He then said "BYE!" really rude. This kind of behavior is no way to run a business. And also , one of the dryers I had my clothes in suddenly stopped. It had twenty minutes left. The woman working there said " well, just push the start button". I told her that I did and nothing happened. She came over and tried it and nothing happened. She told me to switch to another dryer and she put an OUT OF ORDER sign on the inoperable one. She did not even offer to give me back my 20 minutes that were left on the other dryer. So I had to start over with feeding more quarters into the new dryer. This place sucks. They are always breathing down your neck and watching you like you are a criminal and always offering their advice on how to wash clothes ( even though I never asked for it)
I took a $500.00 leather jacket in to be cleaned I have called twice it had not come in ....I called today I was told it was picked up by someone I was lied to on the phone the people didn't know where the leather jacket was it is still at the leather factory I will never ever do business with this cleaners again I was not given the name of a manager or an owner I was told they had no phone numbers for me they could not help me this is the worst service I've ever had in this town and I've been here 40 years
Manager is very very very rude n asks customer to leave store for asking price of dry cleaning. Calls customer cheap for asking price of dry cleaning for different items. No apology from owner and other customers are also complaining. Would not recommend this place to anyone.
I have been using this cleaners for alterations for a few years without a complaint, that is until now. I took 2 pairs of jeans in for alterations and both pairs were hemmed about 3 inches too short. When I spoke to the owner she insisted that is was MY fault, there was no way it could be a mistake on their part. She refused to even offer to reimburse me for the cost of the alterations, let alone the cost of the jeans. Alltogether my trip to this business cost me $123.00. Save yourself the hassle and go somewhere else to have your work done, because they don't care about their customers or stand behind their work.
HORRIBLE!!!!!! Dont take your clothing there,he ruined my expensive blanket,denied it, and would not reimburse me for it. He said all he did was dry clean it, so OBVIOUSLY he doesnt know how to dry clean because it did not come out that way I left it. Shame on you!!!!!!!!!!!!!!!!
If you're thinking about using Continental Cleaners in Rancho Cucamonga.....RUN!!!!! It will cost you more in garment replacement and aggravation from this pig that owns the place of course IMO.
Do NOT go to this dry cleaners. The cleaners will damage your clothing and not offer any reimbursement or compensation for it. Also, they will blame you for all of the damaged clothing that they damaged. On top of that the Owner (Matt) is very rude and disrespectful. When I told him that my clothes were damaged after I took them to his dry cleaners, he insulted me in front of customers, raised his voice at me and told me he was going to offer nothing for my damaged clothing. I will never go back to Central Park Cleaners and I would recommend that no one support such a worthless establishment.