This guys are joke, especially the owner Jim. He doesn't want to help you with any technical questions, he wants you to ride down to his shop for every little thing so he can charge you. His service guy John used to be a nice and helpful guy but I think he is changing as well. At any case, Jim is the rudest person I've seen in business. BY THE WAY, I have bought 4 scooter over last 5-6 years. Stay away from this Chinese scooter because the service providers for them are bad. I am in the process of buying a new Vespa, at least I will be dealing with a professional dealer not some grease monkey bozo. Sorry about my language, I am so pissed about this guy and the way he treats his repeat customers.
we took our Harley to this shop after accident mike charged 7000 for repairs. This man almost cost us our lives. The back wheel almost fell off and he stated he forgot to tighten. Also he put the battery in wrong so cable touched frame and caused a starting problem, he put the transmission in backwards. He used used throttle cables to short and split. He left a gap in the front end and bike was not safe for road he charged my insurance full price for new parts and used old parts that he had laying around. We just spent 2800 dollars to make repairs with Harley of Sacramento, We have statement from Harley and this man will not honor his bad unsafe work. Beware because he will kill someone due to bad work. This owner does not care about your life. im only putting a star because its the only way i can send this, if i could i would give it negative stars