What to Know About: Water Damage »
Some of the next steps to take after flooding damages your home.
3101 Stony Bottom DrRaleigh, NC 27610
I had Carpet Dryclean come out last year and absolutely loved how well my carpets turned out. Since then, I've been renting out my townhouse to thre…
3216-107 Spottswood StRaleigh, NC 27615
Serving the Raleigh Area.
From Business: Water Mold Fire Restoration WMF Restoration is in business to help people get their lives back to normal. During times of struggle and frustration, we take pride …
3628 Tryon RdRaleigh, NC 27606
From Business: Raleigh Water Damage Restoration Service company is available 24/7 with fast response time. Commercial flood damage repair and water removal service. Pump out and…
Some of the next steps to take after flooding damages your home.
Our house was one of many that flooded in the Raleigh area during a recent bad storm. We contacted a number of restoration companies, but Action was the most responsive and hard working of the group. They did what they said they were going to do, and did it when they said they would. Their work has been very good, and they have worked closely with our insurance company to try to ensure that we received all we were entitled to receive. I cannot recommend them highly enough.
I was really impressed with this company.I came into it thinking it was going to be a nightmare and it was quite the opposite.The staff was very friendly and keep me informed every step of the way.In the end they were always on time,clean,professional, and did a really great job.Should I ever need a company like this in the future they will be the first ones i call.
We were very pleased at the work and the workmen who did the work. They were courteous, professional and easy to work with. Tim went over and above to see that everything was done. We would highly recommend them. The Rinn's
My property recently needed restoration work done and I am so glad that we used Disaster One. They were with us throughout the entire process, keeping me updated daily. The entire team was professional and extremely helpful, making what could of been a very stressful situation, a very easy one! Peyton was a pleasure to work with and I will certainly call them again!
If I could give 6 Stars I would. I have had the pleasure to work with Peyton Gosser with Disaster One in Raleigh, NC in both my property management and real estate career. She is by far one of my favorite vendors to work with. Peyton is always very professional to work with and provides exceptional customer service. I published Disaster One in my personal referral directory comprised of all my trusted and recommended professionals. I would only trust Disaster One to help when disaster strikes! I refer them to all my family, friends, and clients.
I am a leasing agent at a local property and have had the pleasure of working with Disaster One. They provide great work, have excellent customer service and have the BEST representatives.
I am a property manager for a local community and have used Disaster One on multiple occasions. I highly recommend their services. My apartment community has a Priority Service Agreement with Disaster One, which allows us to have a disaster plan if there are ever any emergencies on site. This was provided to us free of charge and has been a great resource!! It is wonderful to know that we are a priority to Disaster One. They are a great company to use for your restoration and contracting needs. They take care of all the "dirty work" for you!
Disaster One Raleigh has been a strong partner on several properties I have managed over the years. Peyton Gosser gives excellent customer service and their follow up is GREAT. I give this company the highest recommendation possible.
We just moved into our new home. The previous owners left their washer and dryer and we started a load of laundry as we recouped from the hard day. When we went upstairs to finally go to bed (11pm) we found the washer machine had a serious leak. We found 1-800 water damage on the internet and gave them a call. We talked to Red Howard and he came out immediately and started the clean up. We did not have to worry about anything, he handle the insurance claim and we did not have to pay a dime. I have to say, his team did a very good job at keeping everything neat and clean. Heaven forbid, I ever have water damage again, I would call Red to come out. I would also recommend him to my friends.
Dependable, Trustworthy and Knowledgable
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.