Stone Systems of Raleigh is an absolute joke. I started my countertop project with The Home Depot in Burlington, NC. They contracted the work to Stone Systems of Raleigh and from that point forward it was nothing but problems.The company doesn't communicate with customers. There is no oversight and they were a week late to install my countertops. On top of that, they were over an hour late for the install and didn't call to tell me until it was 30 minutes past the latest arrival time.They had to work in the dark to make cuts and the work was terrible quality. I have never done business with such an unprofessional company. Now I have to get with the Store Manager at the Burlington Home Depot to see what compensation I can receive.As a member of the United States Military it sickens me to know that I used my hard earned money from deployment for this trash service. Stone Systems of Raleigh doesn't respect their customers and they do not deserve anyone's business.
3403 Nc Highway 54 WChapel Hill, NC 27516
Stone Services was excellent! Their alacrity to help me on such short notice is greatly appreciated. My heat went out around 7:00pm and the service …
What a terrible experience. They cut my counter incorrectly and now want me accept their incorrectly formed counter. I am 8 1/2 weeks pregnant with no sink or workable kitchen and they left me with nothing and have not returned my call. Juan took the incorrect measurements/order, Todd (installation manager) says there is nothing he can do about it and Dan the GM hasn't called me back. Shame on them.
Terri Cieri — 1 starAvoid Stone Systems-- sloppy workmanship initially caused countertops to be uneven at joints. When we finally got someone to come out and fix them the shims were left exposed and the metal sink jury rigged in place. Two years after initial installation the sink fell into the cabinet below. A call to the office responded that their responsibility ended at one year after initial purchase.