I have been going to ROC for 7 years. I LOVE Dr. Isabel. But the office staff can be dreadful. They refused to make an appointment for me due to a billing dispute on my account (that didn't exist), leaving me in pain while I waited for a callback from accounting (never came-I had to call them again). Their front desk left me on hold while they "checked my chart" to determine my case status before making an appointment. Their "24 Hour callbacks" never happen. And not all doctors are as on top of things as Dr. Isabel, who I might add that as great as he is, he's eternally at least 45 minutes behind.
4201 Lake Boone Trl Ste 103Raleigh, NC 27607
After dealing with two ruptured discs (which my neurologists ineffectively treated as bulging discs) and severe sciatica pain for months, I took my …
10831 Forest Pines Dr Ste 100Raleigh, NC 27614
From Business: The Staff at Capitol Pediatrics and Adolescent Center, PLLC is unconditionallycommitted to: - Providing the highest quality of care and caring to our patients, th…
3410 Executive Dr Ste 103Raleigh, NC 27609
From Business: Capital Orthopaedics & Sports Medicine Center is a full-service orthopedic surgery group founded in the Research Triangle area of North Carolina by Dr. Tejpal Dhi…
Omgoodness..I don't know about the other doctors here..but Doctor Glenn is the best..she is kind and caring.. And willing to do what she can to help her patients.. She takes time and makes sure all of tour questions are answered.. She is the best
This doctor is a quack. I went to him for my back and he said nothing is wrong with it. I even took him the MRI that my neurologist ordered for me. Dr. Allen looked at it and said he would give me an injection. He never explained what kind of injection. When I was checking out, the receptionist told me that I was being set up for an epidural. Oh heck no, I said no way, I know something is wrong with my back. I am scared this will really mess me up. I went to Dr. Baule in Rocky Mount, NC and he said there was something definitely wrong with my back. After extensive nerve testing and a follow up with Dr. Baule, he decided I needed surgery. My surgery was 5 hours long. Dr. Baule had to pull my nerves from being crushed by my spine. He had to rebuild two vertebraes in my back and put rods in. To this day I believe if I had been given the epidural I would have been paralyzed. I definitely do not recommend Dr. Allen to anyone.
I have been having carpal tunnel-like symptoms and wanted to get a second opinion before proceeding with surgery to have this corrected from my original doctor. I was referrent to the Bone and Joint Surgery Clinic by a co-worker. I called to schedule the appointment and the lady making the appointment had asked why I was coming in, I told her and I came in for my time about 2 days later. I had to wait 45 minutes to even get called back in to the room (that's after the time my appointment was actually schedule for, add the additional 15 minutes that I was there before my scheduled time, and an hour of my day was wasted on nothing). Finally get called back, met with doctor Dr. Burroughs for about 10 minutes (at most). He told me himself that he doesn't specialize in this area (carpal tunnel type issues) and that I need to go back to my other doctor and that I should go ahead with the surgery because 'it couldn't hurt anything'. Oh, and then mentioned that if my original doctor couldn't help me, to come back and see him. Excuse me? That's why i'm here now. If you can't help me now, why would I come back? Anyways, I left very mad and confused as to what the heck just happened (literally, nothing!). I called Dr. Burroughs' billing person to talk about getting my $50 specialist co-pay back. She told me she would send Dr. Burroughs a message requesting this but it would take about a week before she heard back from him. 2.5 weeks later, I called and left a voicemail stating that if she couldn't help me, I'd like to speak with the office manager. A few hours later, this sweet and very polite (yeah right!) office manager calls me back. She sounds like she completely hates what she does and wants nothing to do with helping people. I"ve never been to an office where i felt that I left knowing more than the doctor or that I wanted to just cry out of frustration. I have never requested to get my $ back from any doctor for services they performed. I'm sorry though, nothing was done for me, he kept telling me to go to my original doctor, and I wasted an hour that i had to take off of work to go ther to wait for him, along with the time of the wasted consultation and the drive back to work. Needless to say, the office manager said that she can't refund my money because 'I took up a time slot that he could have seen someone else that would have paid". REALLY!? Way to show what your business is really about. Pathetic and worthless. Highly do not recommend! Horrible attitude and service.
This doctor did shoulder surgery on me. He is hateful and curses at his patients. When I left his office I was more upset than when I went in and I do not upset easily. He ruined my shoulder. If I knew what I know now, this man would have never touched me. So, ever who tells you he is the best they are lying. So think twice before you go to this doctor, you may wind up like me with a bicep muscle that was cut into.