Reprimanded and made to pay $2,500 cost recovery by NC Licensing Board for General Contractors. File 16C336.The NC State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors put license of owner Keith Hotchkiss on one year probation. File 11460Did work without first applying for legally required permits, did not have work inspected by City of Raleigh Inspections Department. Work did not meet building code requirements. Much of it had to be destroyed and redone, at great expense.
306 Brier Crossings LoopDurham, NC 27703
Terriblle experience with Upright builders.It takes them 2 - 3 times longer to build a home than most other high end builders.Leaves large equipment parked on streets for weeks at a time putting kids and cars in serious danger. will not move vehicles despite repeated calls to do so. houses sit for months at a time with no construction.
reading the below reviews worried me a little about the homes in the community when we were searching for a new place, but we looked anyways. at first when I read these reviews, I was very worried about the sales people (the first review obviously written by centex, and the rest gave poor marks) my experience with Blair has been exactly what I expected from buying a new home. she knew what she was talking about, and when she didn't she found an answer for us. my only complaint is that there were no wooded lots when we bought, and right after we committed to a lot, they opened some up, not a huge deal. Joey (contractor) is knowledgable, and we would recommend the neighborhood to our friends. amenities are great! wish there were more floor plan options around 3000 sq feet though (only 1)
This guy is a joke who lives with his mother in a broke down trailer does nothing but rip you of and drink his entire life. also illegal to work in the united states
After closing we are STILL finding out how our sales agent screwed us! Kirsten had an attitude the moment we met her. There is too much to list. The entire process was horrible....HORRIBLE! We finally closed, and it should be all good right? Nope! We have been in the house a few weeks, and today we find out she screwed up our homeowners policy!! She told them we closed on 6/4 when we closed on 6/26!! We kept getting nasty letters of non payment and eventually we received a cancellation letter. After MUCH effort, the insurance company is correcting Kirsten's mistake. She has refused to let us speak to her manager numerous times. His name is James Flanagan.... Thanks a lot James! It's obvious to us that they only want to make a sale, and they neglect you after you sign on the line. The ONLY positive aspect of this experience was our contractor Cliff Foley. He is AWESOME! He was attentive to all of our concerns at all times, and responded to our emails and phone calls within 2 minutes of us sending them! He is a hard worker, who has a positive attitude. He is easy to talk to and understands what you are going through. He is in a class of his own. If you build here I recommend you request him if you can!!
Our sales agent is a moron! We picked out the house model we wanted, and they made some changes from the time we signed to the time it's being built. We are supposed to have double windows on certain walls, and we were later told that is no longer an option. They even changed the elevation we picked! (The elevation is what the front looks like.) They raised the lot premiums drastically. we were quoted 5000 for the lot we wanted, and when we went to sign they said it was raised to 10,000 3 days later!! They even are charging me to lock in the interest rate!!! They refuse to let me speak to their manager.... They said they were going to have their boss James Flanagan call us since we weren't allowed to have his contact information. A month later he still hasn't called. What a jerk. If you don't know how to read a blue print don't bother buying here.... They keep finding new ways to screw you out of your money.
This development has beautiful houses and an amazing lodge on site. Once you step inside the sales center all I can say is GOOD LUCK. We were lured in to buying a home, with the expectations of a custom home. Our sales agent was Kirsten. Avoid her at all costs! She had an attitude from the time we stepped into her office. She made it clear that they don't have to negotiate whatsoever because they were selling so many houses, and if we didn't buy, someone else will. We have had one thing after another come up over the course of 4 months. They won't fix their mistakes, and say its too late to make changes. They REFUSE to give you any information for management. If you dont use their mortgage team or law office, they make the process hell for you. Its obvious what management expects from these people.... Its about quantity NOT quality. These people only care about making another sale. After that, you are on your own.