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Prompt communication and updates.
I have used DNJ and Sherry on several mortgage refinances, and have been very pleased with the services and communication received each time. Never have I had an issue and they have been both helpful and professional. Would use them again.
BEWARE! Dealing with DNJ Gateway Bank Mortgage was the biggest nightmare I have ever put myself and my family through. Communication was HORRIBLE!! They never returned any phone calls, emails etc. This was my 5th home loan and I would rather live in a cardboard box than to go through a home loan process with this company. Honestly I cannot understand how a company like this can even stay in business. They lie and play the blame game like nothing I have ever seen before in my life, they are complete crooks and should be reported! Do yourself a favor and run away from them as fast as you can!
STAY AWAY!!! No communication at all. The absolute worst bank I've ever dealt with.
Closed in 40 days (it was supposed to be 38)! I got the number from the NCHFA because I wanted a to use my VA eligibility and get a mortgage credit certificate and Chris B. worked it out for me. Towards closing day (originally set on a monday) we had some issues due to the NCHFA, but even when these things happened DNJ was VERY quick to resolve them. They gave me a credit to make up for closing a few days late. Overall, I am pleased with my experience.
I would recommend DNJ Gateway Bank Mortgage, they have local processing and underwriting and many talented loan officers. Competitive rates and a large selection of loan products to meet the needs of any borrower. The company has local leadership with lots of experience and they care about each and every loan. I've used their services and have sent many of my home buyers to them as well.
I cannot say enough wonderful thinks about DNJ. My husband and I bought our first home in April and we were nervous about the whole process. Everyone at DNJ especially JoAnn, our broker, was professional and made the process so easy on us. We were approved for our loan well before our closing date and JoAnn even came with us to the closing to make sure everything went smoothly. I would highly recommend this company to family and friends.
If you want the most professional, knowledgeable and caring folks Gateway BankMortgage is it. My wife and I had never received the quality of service and guidance likewe experienced going through our Reverse Mortgage process to closing.Thank you Gateway team.
Need somebody who knows their business as a professional but cares about you and your own specific needs? Winslow Thornton, from DNJ Gateway Mortgage, is your answer! Winslow assisted me, along with his management, in securing a home refinance when there were several obstacles to overcome. They were steadfast while implementing due diligence in resolving the conflicts while maintaining constant communications with me throughout the entire process. Thank you DNJ Gateway Mortgage...because of you, I had a couple of thousand dollars a month in savings as a result of my home refinance!
Tom is extremely professional and went above and beyond; when the listing team made so many mistakes with the contract, he made it all come together.