What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Sean Flint is an excellent salesman. He is empathetic and trustworthy. He gave me a great deal and my car looked amazing. I also spoke with Mike. He is honest, caring and helpful. You couldn't ask for a better team. They both made the statement: They care about there customers and they have surely proven that phrase to be true.
I were very please with the customer service from start to finish. A friendly smile and a sweet spirit by the guy on duty. They made me feel safe to leave my car. It were done in a timely matter. thank you for taking her of my baby[car]. I will recommend you to any one
These guys painted my camper shell, it looks really good, they did a nice job. They were very professional throughout the whole process
To stretch more life out of my 10 year old civic I decided to get it painted earlier this month. After a few great phone calls, one assessment visit, and an accommodating and kind service agent (Sean) my car was painted the week of 4th of July and finished by July 8th. This was after having to adjust my drop off date and put my keys in their drop box. After calling them on July 5th Maaco said that they would do their best to finish my car by July 8th, as this would be the day I was returning from a trip and had to get back to Fayetteville, and they delivered on this. Everyone from their front office staff to the painters were very kind and respectful. My car turned out great and will be able to last longer through all of the storms and diverse weather on the east coast. Thank you, Maaco!
Lee has taken over the shop. Great Communication, great work affordable priceThanks
I took my car in for a repair on my car hood. They were able to take it that day and said it would be ready in three days and it was ready on time. Pricing was very reasonable and met my needs.
The guys did a great job painting my Explorer. They went above and beyond to get the color matched perfectly. They kept it longer than they originally estimated but it was because they weren't satisfied with the match and kept working to get it perfect. Now it looks great!
Jimmy and his team have been tremendous in helping to replace an engine in my son's Jeep Cherokee. The engine is running terrific and really appreciate Jimmy's attention to detail. I feel as though I not only got great value but also knew exactly what to watch/listen for to ensure that the engine was performing as it is supposed to. What a great team. Would highly recommend to anyone looking for honest recommendations and repairs at very fair prices. SMH Cary, NC.
Testimonial: October 21, 2018Tim MooreRE: 2011 Chevrolet LT AWDI fled the Raleigh area, because of the approaching Hurricane Florence. I thought the DC area would be a good place to hang out.On my drive North, I looked at the mileage gauge on my dash, and it just turned 154,000 miles. I remarked to myself, “This is the longest I’ve ever driven a car…and it is still running great”. The car still looks almost new, so I was thinking, “I could keep this car for two or three more years”,…bad thought!Two days later I found myself in the left hand lane on the DC beltway…8 lanes at rush hour. I was going about 5 mph when the dash warning bell sounded. I pulled off immediately, as the engine had overheated. I didn’t think it was serious…maybe a new thermostat or radiator. I had the car towed to a local Midas Shop near my hotel in Bethesda…of course it was a Friday late, so I had to wait until Saturday for them to diagnose the problem.Saturday I got a call...a hole in the radiator, a leaking water pump and a blown head gasket. “It will need a new radiator, water pump AND an engine!” Suddenly, I had an estimate of $7,000 to $11,000 to repair the car…more than its current Blue Book value.I decided to have it shipped to the Raleigh area, so I could research an engine repair shop, and decide on my options.After reading many reviews on the internet and Yelp, I decided on The Engine Experts in North Raleigh. I had the car towed to their shop. I had to wait a few days, as they are very busy. I met the owner, Jimmy Boyd. He gave me a tour of his shop, and explained their philosophy of customer service and car repair.They spent several days, trying to confirm the original diagnosis of a blown head gasket. Finally, Jimmy called to give me the great news that the car needed a new radiator and water pump, but not an engine. They could not find a head gasket leak.I picked up the car about a week later. It runs great. Tim M.Colonel, USAF retired10/29/201
I took my ’05 Jeep Wrangler to Engine Experts to fix a loud squealing problem on start up. I’m a shade tree mechanic and had already pulled the serpentine belt to make sure it wasn’t the alternator, idler pulley, a/c or steering pump. I was out of ideas and feared I needed a new engine. A google search brought me to Jimmy @ Engine Experts. All the reviews looked great so I gave Jimmy a call. I took the Jeep in and Jimmy called me the next morning with the diagnosis. Turned out to be a bad cam sensor making the squeal. When I came to pickup the Jeep they showed me the old part and it definitely was making the noise. Jimmy saved me from having to replace the engine. He’s a stand up, honest guy. He took the time to explain the problem and his charge was reasonable…and definitely much cheaper than a new engine. I got to see his shop and meet the technician’s that worked on my Jeep. Jimmy is my new “go to guy” for automotive problems!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.