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The Tidy Maids

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(8 Reviews)

3029 Stony Brook Dr Unit 11, Raleigh, NC 27604

(866) 404-1445

Today: 7:00 am - 7:00 pm
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General Info
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BBB Rating
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Regular Hours

House Cleaning Services
Payment method
Northeast Raleigh
Other Email

Building Cleaners-Interior, Maid & Butler Services, Cleaning Contractors


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They were great. They fit me ...

They were great. They fit me in right before Thanks Giving. I had unexpected family come in to town and needed help in a hurry. They were fantastic.



Provided by Citysearch - 
special math

according to mr. paul who orchestrates the operation, $70 minus $30 equals $70.



Provided by Citysearch - 
Very Happy

We have been using the tidy maids for several months. The cleaning is always great each time.



Provided by Citysearch - 
Excellent Cleaning

We used Tidy Maids for a deep clean, it was the best cleaning we have had. We would recommend them to others and we will be using them again.



Provided by Citysearch - 
Wonderful Service with extra effort

The cleaning they performed for us was more detailed than any service we have used before. They even unpacked some boxes for us to help us get settled in to our home.



Provided by Citysearch - 
Completely Unprofessional!

I had been using The Tidy Maids for approximately 3 months when I noticed that a piece of my furniture appeared to have been damaged during cleaning that day. Since it was late at night when I noticed, I called the office first thing the next morning. I nicely explained what I had found after the cleaning the previous day and said that I was positive that it was a mistake, but that there had been some damage done. Paul, the company rep I spoke with never apologized or expressed any conern. He only asked it he could come by to assess the situation. He came by several days later and during his visit still never once apologized, but instead only insisted that the company didn't use any products that could have caused the damage. After he suggested several totally ridiculous and completely unacceptable ways in which he wanted to repair my furniture, we agreed that I would contact the store where I originally bought the furniture and see what they recommended. So after multiple phone calls and a special trip to the furniture store (after a long day at work) I reported back to Paul what I had been told. He still wanted to argue over how he didn't think that The Tidy Maids had caused the damage in the first place and did not want to do what the furniture store recommended (b/c it wasn't cheap!). He then wanted me to get this information in writing and fax it to him. So once more, I was stuck doing lots of extra work, running extra errands after working all day, all b/c of what I'm sure was an accident, but still wasn't MY fault. I got the information in writing from the furniture store (plus info from an upholsterer...more work for me later requested by Paul) and faxed it to him. Five days later I still hadn't heard from him so I called. He claimed (lied) that he had not recieved my fax five days earlier and then on top of that, he still would not agree to fix my furniture as recommended by the furniture store. He also still would not admit that the company was responsible for the damages and never muttered anything close to an apology. In the end, I accepted payment for half of the costs simply b/c I couldn't continue to devote so much time to this. I have never encountered such a poor excuse for a business as The Tidy Maids. My only advice is that if you hire them, set up secret cameras b/c if something happens to your property they will NOT even entertain the thought that it could be their fault.



Provided by Citysearch - 
Great Job

I have been using The Tidy Maids for a while now and they do a great job. Each time they come to clean my home they do such a wonderful job. Each detail is seen to and my home is always left throughly clean.



Provided by Citysearch - 
Great people to work with

I have used a cleaning service in the past and was not pleased ,but with Tidy Maids it was a great experince.They were concerned with doing the best job possible and it showed in there work as well . I would recommed Tidy Maids to anyone wanting the job done right the first time

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