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synergy spa

Map & Directions
(2 Reviews)

2603 glenwood ave, raleigh, NC 27608

(919) 510-5130

Today: 11:00 am - 9:00 pm
Tomorrow: 9:00 am - 9:00 pm
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BBB Rating
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Regular Hours

Extra Phones

fax: (919) 510-5051

Gehwol, Latisse, NeoStrata, Osea, Phyto-c
Payment method
all major credit cards, check, debit
Other Email

Day Spas, Skin Care, Massage Therapists, Nail Salons, Make-Up Artists
Other Information

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

By Appointment Only: Yes


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FALSE ADVERTISING! Synergy Spa = FONEY Makeup Artist!!

I had an absolutley HORRIBLE experience at Synergy Spa & will NEVER go back!

I scheduled (and prepaid!) for bridal makeup with "Brittany" - She did a run-through with me, & I was very clear that I wanted a natural look for my wedding day. I don't normally wear a lot of makeup, just mascara & lipgloss usually, so I didn't want to look like an entirely different person for my big day. Brittany rudely informed me that I "need heavy makeup or it won't show up in my pictures" and that I "need to trust her, she's the expert". I went it, after all it was just a practice run. Needless to say, I left the spa looking like a clown. My mother & my fiance both agreed. In fact my fiance actually laughed at how ridiculous I looked. She had used a bunch of different shades of purple eyeshadows, bright pink blush, black eyeliner, TONS of foundation & cakey base-like stuff she said was "primer", and then topped it all off with a bright pinkish-red lip. That's her take on "natural"???

Upon seeing & hearing my mother & fiance's reactions to my wedding day "look", I promptly called Synergy to talk to Brittany & let her know that it would need to be majorly toned down for my actual wedding. Again, she was VERY rude and told me that I "wouldn't look good with less makeup" & that I "have the type of skin that requires more makeup than other people". I was floored. She said that we could try a few things different & that she'd do the best she could. Way to reassure your client.

My wedding was on a Saturday, the Tuesday before (5 days before my wedding!) I get a call from Synergy Spa/Brittany, informing me that they have "unfortunately overbooked makeup applications for that Saturday & won't be able to do my appt". Even though I had PREPAID & scheduled it weeks in advance!! Again, I was beyond floored. After LOTS of arguing and being talked down to Brittany agreed to refund my money & referred me to one of the makeup counters at the mall.

Happy to have my money back, with no other options, & with only 5 days till my wedding, I begrudginly took Brittany/Synergy's advice & scheduled an appt at MAC. I now feel that I owe BOTH Brittany & Synergy Spa a HUGE thank you! MAC was AWESOME!! Not only did my makeup turn out GORGEOUS (and natural!), but I paid a fraction of the price (Synergy/Brittany charged me $175), & also discovered that my MAC makeup artist knows Brittany, and knows that she's NOT A LICENSED MAKEUP ARTIST!!! She's a gloriffied receptionist posing as a licensed makeup artist. So let me get this straight, Synergy Spa was going to charge me $175 to have their receptionist do my makeup for my wedding!?!?! That's not right!! Synergy advertises Brittany as a "licensed makeup artist", but she's NOT! SHAME ON YOU SYNERGY SPA!!



Fantastic Skin Care

Remarkable results and improvements with my skin after visiting Synergy Spa. Very advanced treatments and peels and all in a very relaxing and comforting spa environment. Highly recommended!