Sears Parts & Repair Center

I had a very easy experience. The technician arrived and knew the problem right away. We had to order a part that was delivered to my home and another technician came back to install. And he discounted me the fee. Both were friendly and efficient.

The repairman didn't even try an diagnose the causes of the problem. He disconnected a wire connection, plugged them back in and called it good. 24 hrs later we had the same error. I have to take another day off of work so they can come back and fix the problem the right way and pay the $79 diagnostic fee again

The repairman left the old parts to my dishwasher in my hallway big ol parts that require someone to call a junk man. Just left it there.

Very Experienced Technician. Was very good at diagnosing the problem with my washing machine and fixing it. He happened to carry the part needed to repair my washer on his truck so the repair was done on one call and in a very efficient way. Thanks for a job well done.

Repairman knew exactly what was wrong and promptly replaced the broken parts. He was fast and efficient. There was no charge because I have the Sears service agreement.

Excellent service by a very knowledgeable repair technician who was also polite and customer oriented.