Raleigh-Cary Self Storage

If they had a 1/2 of star I would give it. The new manager is rude, incompetent and will hold your stuff hostage if you are late with payment then you have to prove to her that you paid it!! I worked at this location for over 7 yrs. I loved my customers and always went out of my way to treat them like they were special. The owner pick some trailer trash to run the place after the old manager had a stroke then he evicted her because he said she "abandoned" her position! Everyone loved her and she rocked at customer service and renting Budge trucks. DON'T RENT HERE!! They are a bunch of low life's who will take your money and their customer service is the worst I have ever seen in my life.

i am the son of the lady that worked at this place my sister but the pic. up YES it is mold
one of the owner is not a nice person he will go throw the dumper if you put papers it in HE IS VERY RUDED. I had a tractor that was almost stolen and burnt it was to do work for the owner at this place and he DO NOT want the law call. PLEASE STAY A WAY FROM HERE IF you like to know more please email me thank you conrad

My mother has worked for this company for 13 years. Everyone has always had extremely nice things to say about her & their experience dealing with her. As of June 3rd, she was taken from there by rescue as she was having a stroke. On June 9th, she was diagnosed while in ICU with a stage 4 GBM Brain Tumor. Under dr's orders, she can not stay alone nor go back to work until at least treatment was completed. On June 28th, one of owners, Joel, called her & told her to have her stuff removed from apartment in 5 days & on July 1st, she received letter stating she was terminated. We have been moving & going thru her stuff for 4 weeks (sat & Sunday's). He broke into her apartment last week, throw her stuff in dumpster. Police was called. Today, we got there & he had thrown all her remaining belongings into a large pile. We have found MOLD & MILDEW all in the apartment. He has gotten someone to come in this past week & patch & paint over the leaking ceiling & mold on walls.

I was extremely offended when I went to the office to ask if there was a place to recycle as I was moving out and a very rude lady told me I was not moving out because I had not talked to anybody about moving out. I told her I had called to informe someone (which I did and had phone records to prove it) a few days in advance and she said "no you didn't " which besides being confrontational and inappropriate was also false as I truly called and indeed spoke to someone and gave that person my unit number. There used to be an elderly lady at the office who was hard of hearing but otherwise was pleasant and I never had any problems with her but this new lady was extremely rude. I had not been this upset in years to be told to my face that I did not do something that I most definitely did as if I were a 4 year old. Very disappointed!