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Phone: (919) 713-2275

Neighborhood
Northeast Raleigh
Category

Reviews

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bill89green

11/07/2008

Overall
This gym is crooked!!!

Just like the previous review, I have also experienced the same BS with this gym!! If you read this review, take heed to it because it is true!! If you join this gym, read the contract over before signing anything!!! You should watch out for them signing you up for 2 years when most sign you up for one! They may tell you how nice it is and how easy it is to cancel if you want to.NOT TRUE!!!! They will charge you a MAINTENANCE FEE, and an enrollment fee, all with out telling you this before they write it up in the contract!! The day that you sign up with this gym IS NOT the day your membership will start! You be billed 15 days after you already think you have paid to begin your first month, its what they call paying for your "last month"??? These people are in the business of lying to you in order to fool you into this contract. It is true that you can only cancel this gym by writing to ABC FINANCIAL in ARKANSAS! If you have a medical condition or relocate is the only way to cancel it, even then they will fight you and come up with ALL kinds of BS in order to work around your cancellation...for CHRIST SAKE its not a house/car payment its a gym membership and apparently this is the only thing these people have to live for!! Its pathetic! It is true that the management is full of it also! They wil not help you and will go out of their way when you talk to them about the membership to suddenly act as if you are diseased and cant help you, they are rude and unprofessional! WATCH out for 2 in particular....the tall, loud mouthed black guy, "Ta shawn or Tay ron"?? who usually wears shades (because his eyes are as crooked as he is!!) and a short, FAT white lady named "Eva" who has no business representing a health club!! I found out that these two IMPS are now managing a club called ACCESS 24, and they will bring the same BS there too, hopefully the present members will read this and not re-sign anything with them., and because it is a smaller gym wont be there long!!!! They should be ashamed of themselves and how they sleep at night is beyond me...probably upside down!!! Finally the only sure way out of signing with these devils is the 3 days you have to cancel the mebership when you sign it but of course they WILL NOT tell you about that, so I am...good luck!!!

truthful27

02/07/2008

Overall
Bad Customer Service

Do not sign a contract with this gym, they will make it complicated for you to cancel. You sign up at the gym and when it is time to cancel you have to fill out a form and mail it somewhere esle. Most gyms allow you to cancel there inside where you sign up. That is a little crooked if you ask me. I am actually experiencing this issue as I type this complaint. Management is also never there to help.

Details

Phone: (919) 873-9322

Address: 3131 Capital Blvd, Raleigh, NC 27604

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