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Neighborhood
Northeast Raleigh
Category
Guns & Gunsmiths

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russscott898

11/22/2009

Overall
Dispicable!

I went to Davi's to get a speedloader for my revolver (which was at home). I didn't want to get the wrong one, so before I bought anything, I asked the first person I saw (the manager, Erin) if I could return it for a full refund if it didn't fit my gun. She said that would be fine. I then got two of them, paid for them, and asked the cashier how much time I had to return them for a full refund if I needed to. He said they didn't even give refunds at all- just store credits. I told him to just cancel the order, then. He had to call Erin on the phone (who was now helping another customer) to ask her if he could give me my money back. She not only refused to give me my money back (even though I haven't even left the store yet), but also said that she never told me that they gave full refunds at all! I've never been lied to so flagrantly by a merchant! I am ashamed that there are people like Erin and businesses that put up with them! If I didn't have my son and wife waiting in the car, I would have probably had to call the police! In addition, their prices are the highest in town. I would recommend "Jim's Gun Shop" or"Eagle 1" for price and service.

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