Crazy Fire Mongolian Grill
9800 Leesville Rd, Raleigh, NC 27613
(919) 866-1300Add Hours
No coupons available
Horrible waitress (Gina). When my Fam of 7 first walked in we noticed many available seats and huge booths in this restaurant. A max of 5 occupied tables. The waitress set my family in the back. Overlooked that part initially until I notice most African Americans were on one side of the restaurant. My Fam and I noticed the waitress attitude, lackness, and failure to inform is on certain things. We were being overlooked "in the back". The waitress informed me I was not able to get a pineapple drink (only juice) refill for my daughter (we don't drink soda and she doesn't like tea). I could NOT even purchase another pineapple juice per Gina....."wtf". I had to get my daughter a Sierra mist (which she didn't drink). I paid for both of the drinks plus my drink though. Waitress was asked if they offer ice cream cot the kids. She quoted me that plain vanilla ice cream was 99 cents. After asking for 3, she arrived at the table with vanilla ice cream drizzled in chocolate. The ice cream was noted from a local grocery store ice cream bucket. One of the kids don't like chocolate. When asked the waitress about the misinforming of chocolate, she continue to say she did say the chocolate was included. All lies. The bills was ALL wrong. The ice cream was no longer the price quoted by Gina but now $1.95. Had to request the manager bc of the issues and tip was reduced extremely. Wouldn't recommend this place to anyone.
02/09/2010Provided by Citysearch -
friends and i go there all the time..erin,steve,and cho..are great to us...we've beein goin there for bout two years now..they know us by name. the bar is great..cho' is the greatest at making good sushi..we were there last night, sometimes we go for sushi and drinks other just for sushi..and many times,we stop there before we go to a party, just to get things going..we love that place. defently recomend it ..
09/08/2008Provided by Citysearch -
Stopped going a few years back because our favorite waitress no longer worked there. Now she is back. It just wasn't the same with out her laughter and smiles. When she wasn't there the place was not ran properly. We went into Crazy Fire last Monday night, and she was working the sushi bar (the best sushi around-got to try it), She actually remembered us and what we drank from 3 years ago. I was amazed, and so thankful she was there. We will always go to this location especially when the waitstaff takes the time to know your name. The place was clean, organized, and even the cooks were smiling (over the hot grill). Can't wait to go back! If it is your first time just ask for Erin, and she will make sure your experience is wonderful. Thank you for bringing her back!!!!!!!
08/05/2008Provided by Citysearch -
Me and my family went there. We were greeted with smiles and the waitress talked to us like she had known us forever. The waitstaff seemed to love babies. The other families' children were being peek a booed, and were laughing. They sat us at a table because of safety issues with the highchair. At first I was a little upset, but after the waitstaff explained that the customers carried the food, and the food coming off the grill was steaming hot, it was a safer bet. I was very pleased with this explanation, and was very grateful for them taking the time to care about my child's safety. Most restaurants would not take the time to care. I loved the food. I am on a special diet, and I was able to make my meal and still stay within my guidelines. I love this place. My family and I will always return to this location. The others leave something to be desired. This one rocks!!!!!
03/10/2007Provided by Citysearch -
We liked this place when it first opened, but it's really gone downhill. Last time we visited, it was dinnertime and very busy. There were about 10 of us around the grill, but only one cook. So the food was getting burned before the guy could scrape it onto plates. Oftentimes the labels on the seasonings are so worn you can't read them. Crazy Fire is a great concept, but the management seems to have lost interest. We've stopped going.
02/23/2007Provided by Citysearch -
At first, my impression of the place was not good because all the food is raw until the cheifs cook it for you. Now I love this place. You get to go in and choose what you want to eat by choosing the meats, veggies, noodles,spices and sauces. Then you take your food over to a big iron skillet where the cheifs cook your food for you in front of you. The atmosphere is fun because you have fun making your own food. The wait staff is wonderful. My overall experience was really good and will continue to go.
11/15/2006Provided by Citysearch -
Believe it or not, this place has a real sushi bar. The sushi bar operates separately from the mongolian grill side of the restaurant. Sushi is fresh and good and the sushi chef (Cho) is great . Sit at the bar, talk to Cho, have him recommend the catch of the day.