Burke Brothers Hardware Inc
5227 Hillsborough St, Raleigh, NC 27606
|Mon - Fri:|
Phone: (919) 851-4116
Fax: (919) 851-4116
Parking: Lot, Private
Wheelchair Accessible: Yes
Price Range : Average
I called around to find the best deal on having my screens replaced. Burke Bros was the best price so I drove all the way over there and they the price quote changed from 18 to 25 dollars --- even when the man admitted he had quoted the lower price when I called, just an hour earlier. And boy was he was rude. The lady that gave me the price over the phone insisted that she had given me another price (not wanting to admit a mistake on their part). She wasn't as rude as the screen guy. I went home to double check my notes and verified the whole conversation. I would like to support our local businesses, but not when they pull something like this. Is it that hard to give good customer service now-a-days? If they go out of busness, it won't be a surprise.
08/12/2011Provided by Citysearch -
I recently moved here and happened to pass by this store. They have everything! I didn't need to go anywhere else because they had everything I was looking for!
The guys there are so friendly and helpful. They can help you with anything! I'm so glad I found this place I will go there forever!
I felt like I was going back in time where the people there actually care about you and the store had such an old-timey feel. It was fun!
02/27/2009Provided by Citysearch -
We have relied on Burke Brothers Hardware for over 10 years. In the age of home improvement warehouses, ""Burke Brothers"" holds its own by offering superior service, competitive prices and the quickest in-and-out of them all. The array of products on the shelf is no less than incredible; the brothers have fine-tuned the store to such a degree that the chance of finding a needed item is better than average. Burke's is the classic convenience store of the hardware world. If you need carpet, appliance or cabinets, you may want to seek out a ""home improvement warehouse."" If you want a tool, fastener, or garden implement right away, stop by ""Burke's!""
08/14/2007Provided by Citysearch -
I have found the staff at Burke Brothers to be extremely knowledgeable - something one cannot count on at the big-box stores. While they are more expensive (because they can't match the big-box's economies of scale) I gladly trade that for knowledge of their stock and of its various uses. And, often they have those arcane specialty items that big-boxes won't deign to stock (because they won't sell enough of them). They are the modern incarnation of the ""neighborhood hardware store"" and worth every penny they charge.
02/13/2007Provided by Citysearch -
It is refreshing to go to a hardware store and find people who actually know what they are talking about! The employees here will take the time to help you find items in the store and answer any questions you may have (even jotting down notes for you to take home!). The service is always fast and friendly. They even have free popcorn on Wednesdays and Saturdays, which makes it a perfect afternoon stop! Burke Brothers has everything you need!