Bowman Animal Hospital
8308 Creedmoor Rd, Raleigh, NC 27613
Phone: (919) 847-6216
Bowman Animal Hospital & Cat Clinic
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I have taken my cats to Bowman Animal Hospital since 1996, almost 20 years. You will not find a better Vet in our area. I have lived up to 50 minutes away through the years and never hesitated to make the drive. The entire staff and doctors are outstanding. My experience has specifically been with Dr. Bowman, who has the most gentle and caring demeanor, Dr. D, who is as sharp as they come, and for about the past 6 or 7 years Dr. Silverstein.
It is obvious that Dr. Silverstein has found her calling. I don't know how we would have gotten through these years without her. She goes above and beyond like no one has ever done. She is kind, caring, thoughtful, patient, and beyond smart and knowledgable.
I have never price shopped my Vet, it would be a waste of my time and a risk to my cats getting sub-standard care from a discount Vet. You get what you pay for. I have never once left there feeling like I paid too much.
I would and do recommended Bowman Animal Hospital to anyone and would never go anywhere else.
03/16/2012Provided by Citysearch -
Several years ago, my precious Onyx was diabetic. I'd worked with a vet and was giving him insulin but after several months, my husband was not able to give him the shots (and I travel). I approached the vet to discuss options and as we were talking, she turned her back and walked away. Needless to say, I left and never will go back.
Asked a friend for a recommendation for a holistic vet and he recommended Dr. Bowman. She saw Onyx and I explained the situation with my husband's hands. Dr. B. changed his diet and in six weeks, he was off insulin and just great. He has since passed to Kitty Heaven because of a huge lymphoma in his chest.
Four years later, and with five cats, I've worked with several vets at Bowman and they are all wonderful. I prefer the holistic approach and there are several doctors on staff who use both the Western and the Eastern.
Bowman is pricey, but these five are my children - and I've found Dr. Bowman will instruct the tech to just charge me for something less costly. I greatly appreciate that.
I've often had to wait, but know that when the vet gets to me, I'm going to get the same attention and care that any pet gets at the hospital. When there's an emergency, I remember that if it was my baby in for emergency care, I'd want the attention they're giving that distressed pet. I just make sure I'm not crowded for time when I set the appointment - my kids are a high priority to me and isn't that what it really boils down to? Our priorities?
I've seen pet parents come in while talking on their cell (which is incredibly rude to the staff) and basically just hand the animal over. And the staff has been absolutely courteous (more than the parent deserves). They could ask the person to hold or call them back.
The techs are amazing, too. Many times when I'm in for an exam, one or two of the other techs will pop in to see my babies and just love on them. These folks truly love the animals.
The hours are amazing - I don't know of any other vet who has Sunday hours. Best of all...they're five minutes from my house.
Would I recommend Bowman Animal Hospital - you bet! As I said, a bit pricey but more than made up for by the standard of care, the loving attitude and kindness from the entire staff.
09/04/2011Provided by Citysearch -
Went initially on Saturday when my regular vet's office was closed. I never went back to my old vet. Dr. Goodwin has taken care of my two dogs now for about three years. She is amazing. My oldest dog was feeling his age, and she has gotten him much more active. (Admittedly, we were part of the problem feeding table scraps). She convinced us to change his diet, gave him some meds for his arthritis, and now he acts several years younger. Our younger dog is doing great with routine care.
Believe it or not, both dogs actually seem to enjoy going for thier appointments. What really sets Bowman's apart is the enthusiasm in which every employee seems to do their job. The dogs get greeted at the door and treated like royalty during their entire stay.
Bowman's will always be our vet, and I highly recommend them to everyone!
08/16/2011Provided by Citysearch -
I'll give one star only because that's the lowest rating possible...
This folks gave me a price list when I first started taking my dog for routine shots, etc. The price list for routine dental cleaning was shocking - but I didn't question it - because I was not ready for cleaning my puppy's teeth yet. When the time came, I called and asked how much Bowman charges for cleaning dog's teeth. I was quoted $590.00!!! I called around and found that reasonable and customary charges for teeth cleaning for dogs is $245.00. I talked to a Bowman vet about the ridiculous charges and was told they would clean the teeth for $245.00 also and that the extra was for X-Rays... Duh! That's still $245.00 for X-Rays which is absurd - and I had not ASKED for X-Rays. I expected a direct/responsive/honest answer to my question when I ask how much to clean my dogs teeth. The answer (appropriately) COULD have been ""$245.00 but we highly recommend x-Rays - and they're another $245.00."" (I have no dental insurance and pay less to my own dentist for x-Rays!!!) Guess Bowman is trying to pay for those two new denistry suites that they brag about on their website! A less experienced customer - or perhaps an elderly one - would have paid for x-Rays when they may not have been needed, not knowing that it was optional. Bowman, it seems, thinks it's okay to put their hands in their customer's pockets as they wish - and mislead those who are unsuspecting - or who trust too easily - or if emotionally wrought related to the welfare of their beloved pet, I suspect. Run! Don't open your wallet to these people! There are lots of competent vets in Raleigh and you don't need to settle for this not-so-subtle chicanery! If you like getting what you pay for, find another veterinary practice!
06/23/2011Provided by Citysearch -
Being new to the area, I visited about 9 vets before choosing Bowman based on vet reputation and pricing. The care was ok; the pricing was not. Everytime I went I found that there were 'additional' prices for every little thing looked at on my cat (nails, exam, tooth exam, blood pressure, etc.).
After 1 year I am looking for a new vet.
11/08/2010Provided by Citysearch -
hello my name is jamie smith and i just started to bring my siberian husky named rocky to this vet i love the staff to death and DR.SMITH is awsome and a loving careing person. she will do what ever it takes to make your pet healthy. and for the person who said its pricie its really not because the service that this vet provides is well worth the money. i dont think i will ever changE vets again. i will recomend this vet to people in the future.
11/02/2010Provided by Citysearch -
The experience you have here all depends on what vet you get...I think they are all excellent, technically but a few have a lot to learn about bedside manner. Their prices are way above what every other practice in the area charges. I won't be going back to Bowman unless it is an emergency and no one else is open. They use a technique similar to auto repair shops in that they search for as many problems as possible to make the bill as high as possible. I have taken all of my pets there for emergencies (because they are open 7 days a week) and then I take them back to their regular vets for followup care because I don't want to pay the absurd rates Bowman charges when I can get the same care elsewhere and without the ""catty"" remarks.
07/23/2010Provided by Citysearch -
About a year ago I took my dog there for a cut where a flap of skin was hanging loose. The staff was very friendly and caring and the Doctor was very nice and thorough. Since the injury didn't appear to be very serious and he wasn't even bleeding I was thinking $100.00-$150.00 tops. I was given a bill for $600.00 dollars. I was completely in shock. They said that they had to take X-rays to make sure there was nothing in the cut. Which made no sense to me because the cut was a flap of loose skin hanging down. They also told me when I brought him back they would like to do another X-ray because some times with swelling the X-ray misses something sometimes. When I asked if it would be another charge they said yes. I told them I would take my chances on that one. Clearly at that point it seemed to me they were taking advantage of distraught patients with their dogs health at stake. A year later my dog had the same exact injury on his other side. I took him to Magnolia A.H. on Capitol. Same procedure, no X-rays suggested. Same exact medication,$155.00 dollars with the same excellent care and staff. They even diagnosed the anxiety my dog was having in the evenings that was causing him to injure himself. With medication he is back to his old self.
08/31/2009Provided by Citysearch -
I can't say enough about Dr Alley and the staff at Bowman Animal Hospital. Our Gentle Jacob has Epilepsy, and we can't imagine going through this difficult disease without the support that we get from them. Dr Alley is amazing and we knew from the first moment that we met her that we were in the right hands. She goes above and beyond ANY vet that we've ever dealt with, and she cares so much. I've recommended her to other Epi dog owners, and they feel the same. Dr Alley and her staff are one of a kind!
07/26/2009Provided by Citysearch -
I have taken my dog to see Dr. Julie Merriman about 5 times now for various issues over the past year. Dr. Merriman is always very friendly and informative and caring. It is obvious she loves animals and just wants them to be healthy and happy and loved. The staff has also been great, especially Kim, Laura Jean and Chris (Kris?).
Although I've spent tons of money there, I have no way of knowing if their prices are competitive. All I know is that my doggie and I are treated very well there, I never have to wait more than a few minutes to be seen (even when I'm really early), and they have taken great care of my little boy and helped him become healthier than when I adopted him when he was eight years old.
04/15/2009Provided by Citysearch -
I was lucky enough to find Bowman after a couple bad experiences elsewhere. My oldest cat was sick when I found Bowman, after I had had the other bad experiences with two other vets. The other two vets blew me off when I described my cat's symptoms, and wanted me to wait over a week for an appointment. I called Bowman and was able to get an appointment the same day.
After an extensive physical, in house bloodwork, and X rays, Dr. Hunt determined my cat had liver problems and was dehydrated, and stayed with us for almost three hours to make sure my cat was feeling better after some pain medicine and IV fluids. She also scheduled an ultrasound, which showed a mass in my cat's liver. Dr. Hunt then had her office schedule an appointment with a specialty vet to have the necessary surgery to remove the mass. She kept in close communication with both me and the specialty vet during the whole process of scheduling a consult and surgery, and during the surgery and post-op care.
Had she not been as through, or had I not insisted that I be taken seriously, my cat's condition would've gotten much worse, and I'm convinced I could have lost her.
A month later, we lost our other cat at 3 1/2 years, who died suddenly from an undetected heart defect. Even though he died instantly, Bowman had us bring him in. They took him in the back and made him look more natural so that we wouldn't be as upset. They took him and us in even though it was almost closing time. They explained our options to us, and arranged for his cremation and necropsy. Some people may say this was ""unnecessary"", but that necropsy was worth its weight in gold, as it revealed the heart defect we weren't aware of. Had we not had it done, my husband and I would still be blaming ourselves for his death.
I can't even begin to fully express how comforting the staff and doctors were in both situations; they even sent a sympathy card when our younger cat died. At the next appointment I went to with our older cat, even staff who hadn't been on duty when our cat died expressed their sympathy for our loss.
Since then, we've gotten two more cats who have proven to need a lot of care, as they are shelter cats and didn't receive proper care or immunizations prior to living with us. Time and again, Bowman and Dr. Hunt have been there for us, helping us diagnose and treat the many illnesses that our two adoptees have developed.
In response to some other posters: I haven't done extensive research, but I believe Bowman's prices are about on par with other high quality vets in the area. Like so many things in life, you get what you pay for. One of the other vets I tried was cheaper, but quality of care was very poor and they weren't as thorough in examining my pets as Bowman's is. Even if it's a little higher than average, I think the level of care they provide is well worth the extra cost. I also do not think they pressure you into having unnecessary tests/procedures done. My experience has been that they give you the options and the pros and cons of each, then let you decide. I've also never had to wait more than 15 minutes or so for a scheduled appointment; their hours are EXTREMELY convenient, as they're open 7 days a week. I have found them to be very accommodating with your schedule. They do offer beverages while you wait, but I don't believe it's a ploy to distract you from a long wait time; they're just being courteous. I've been offered a drink after waiting only a few minutes for an appointment.
In summary, it has been a very rough year for us with our pets; I can't imagine what we would've done without Bowman to smooth the way. The doctors and staff have always gone above and beyond to make sure that they do all they can in those rough times. I know that our pets are getting the best care, and that our needs as pet owners are being met.
04/12/2009Provided by Citysearch -
I can't say enough how impressed I am with Bowman Animal Hospital.
After receiving a botched appointment from another vet, a missed diagnosis and an logical response as to what to do next for my dog, I judiciously searched for another vet.
I brought in my dog's records and the x-ray (having transferred them), and was seen by Dr. Julie Merriman. She offered pain meds and was not so inclined to operate for what could be a mild case of OCD - a small lesion on my pup's shoulder. She wanted to try a route of pain meds and rest. Okay, I said, I'd rather not operate anyway. She kissed my dog's snout and we were on our way. I was very touched by her obvious affection for animals.
The assistants were very, very nice, very clean and well-groomed (thank God); they all smiled and their smiles were genuine. A very lovely staff indeed (and I hope they all get raises - the public is not so easy to handle).
I also took them up on the grooming they offer (having read the good featured write-up on the groomers).
What a wonderful job they did on my dog - I couldn't believe it. She came out wonderfully trimmed, bathed and she looked happy as a lark. I know she was well taken care of when out of my site.
You know you go to places because you become used to them, you get in a routine, change is hard. And then when you change, and try to change the routine and are apprehensive...when it turns out truly wonderful (as in this case with my changing vets), you think to yourself, ""Gosh! I was getting terrible service at that other place and on top of that they missed her 6 month bordetella shot and she was in there kennel waiting for a surgery that never happened!"" My goodness, what an oversight - that Six Forks animal hospital (I'll never go back). They wanted to operate right away and I said okay, but when their surgeon never consulted with me and forgot his appointment, I took that as a blessing and changed vets.
All right, I've expended enough...I hope this will help others in choosing the right vet and groomer. Money well-spent; what a huge difference. I hope my dog will improve with the pain meds and rest. Go to Bowman and don't fool around anymore with others lack of interest and insight.
03/18/2009Provided by Citysearch -
This hospital is a good one for yor pets, but they need help with scheduling. If I was appointment #1 in the morning, no worries, I was seen on time. If I had an afternoon appt it meant waiting almost an hour after my scheduled time 2 months in a row for my 30 minute appt. (30 minute drive, 1 hour wait, 30 minute appt, 30 minute drive...just not a reasonable thing to ask, if you ask me). If you're there and they offer you water or a snack, you know they haven't told you how long the wait will really be. This last time they reluctantly told me that the 5:30 client had just been taken ito a room and it was 6:20...my appt was 6pm. I just thanked them and went out to my car to take my dog back home...I did call before they closed and asked to schedule with a vet who respected my time (mind you...this was the 3rd time I'd been asked to wait and wait and wait). I did hear back from the ""resolution person"" the next day, but he was more interested in placating and rescheudling me with another vet there then with hearing some constructive feedback about scheduling problems and told me ""it was an especially delayed night"" when I knew I'd waited just short of an hour two previous monthy visits. It also sturck me as odd that he kept trying to book me for Saturday appts when I tol dhim up front that Saturdays were harder then evenings after work.
After booking my dogs recurrent monthly appts a month in advance and routinely arriving 10 minutes early out of curtisy after rushing home from the job that pays for the best vetting I can afford for my dog, I'm exploring other vet options where they respect my time a little better then this animal hospital does. I totally understand emergencies, but I also have a cell phone with me 24/7 and they could have called to tell me the vet was over 45 minutes late and to not rush...nope, that's not their policy, though wouldn't it be reasonable given the frequenty delays with a particular vet at this practice? Wow, what a concept, but they aren't that proactive in their patient's interest.
So, I'm looking elsewhere after I take my ""free"" office visit to make sure my dog doesn't have a 3rd reccurrent ear infection, kidney infection, kidney stones, etc. that he's had twice previously and we're not exactly making progress with at this vet clinic. We are after all, in ""vet country"" with the vet school nearby.
My advice: Good vet care, just don't let them steamrole you and make you comfortable while you buy one of their toys to occupy your dog who is even less patient then you are.
01/25/2009Provided by Citysearch -
Granted, I'd have probably loved any vet after my poor past experience, as the bar was not set highly, but BOY have I NEVER encountered the likes of Bowman AH, and as the previous poster noted, especially Dr. Audra Alley! Maybe all their docs are like her...I stuck with her since she ""worked"" right from the start. Salty got a proper diagnosis, finally, and Audra began helping her immediately, treating her Cushing's as well as recommending optimal nutrition. Salty, the best gal ever o course, gets raw and cooked foods now, appropriately supplemented for her disease and for electrolytes, and has lost weight, mostly associated with her disease, and gained energy! What a bundle of energy and such a hiker/runner now! Years have dropped away from my dog that never did seem quite right the first 5 months I had this 3-4 yr old rescue. (see my other posts regarding her ""other"" lesser experience).
Audra and her ""supporting ladies"" immediately gave us comfort and confidence, as they were extremely outgoing, educating, inquisitive, attentive, quick thinking, supportive, and reassuring! They note and take such a THOROUGH account from the owner and the pet ""story"" thus far. The rooms are inviting, CLEAN, comfy; high tech laptop to note and track Salty's record; I barely waited at all to see them, and talked with Audra for THIRTY minutes after the exam! She already had a hypothesis brewing, and she NAILED it folks! I okayed the diagnostics just to be sure, and she gave me that option. After HUNDREDS spent elsewhere in multiple visits to figure out Salty's problems, Audra, her team, etc figured it out after 3 tests and $200! Yes, their exam was $10 more than the other vet I visited in the Triangle, BUT the intelligence, efficiency, compassion, MODERN MEDICINE, and SERVICE were invaluable! At least Salty is not on 5 meds, is not sick from meds, is not uncomfortable/sick anymore! She's spry, she's alive, like I've never seen her, THANK YOU Audra and Bowman AH!
10/23/2008Provided by Citysearch -
Seen by Dr. Alley's team. Very efficient, informative, and easy going with the first 2 staff members I met. My Happy dog loves the ladies so that makes it easy. They had obviously gone over the thorough history I faxed to them previously, confirming medical conditions and Rx he's taking. Great judge of canine behavior also. Then I saw Doc within 10 minutes total of my arrival for appt...I've been to many hospitals in the Triangle and inter-state and have NEVER seen a vet so quickly after arrival! She was extremely out-going, calm, intelligent, and exuded confidence and charm with my boy (who is not always the easiest to diagnose or handle). BEAUTIFUL facility, just immaculate, spacious, and comfy. The cost with no tests or treatment, just exam, was $70. But, she actually had advice I hadn't yet heard, and I've had orthopedic, GI, geriatric, HCM, epilepsy, the gamut of probs and pets :] They have a ""whole-istic"" approach to well-being, and look at the diet, environment, activity, people and background of the patient...superior large picture view. I toured their boarding area; very thorough monitoring of their boarders, which is why it costs over $30/night. Typically, I pay $18-20 depending on dog size and food/meds needed. Their medicine is competitive. Other vets in Raleigh should look to BAH's standards of care and service.
09/18/2008Provided by Citysearch -
Dr. Deresienski (sp?) has been treating my dog for about five years. She has seen my baby through a myriad of medical issues and I couldn't be happier. I don't know what else to say, but the facility is always clean and the employees are very friendly. My dog's care, because of the problems, has been expensive over the years, but I can tell you that I've definately gotten my money's worth at Bowman's. Dr. Deresienski is a skilled veterinarian and has always taken plenty of time to explain to me what is going on with my dog, even cheerfully, taking my calls for what turned out to be minor issues. Thanks so Much! I would high recommend Bowman's.
09/02/2008Provided by Citysearch -
We've taken our dog to Bowman for several years for baths and nail care, as well as for boarding when we're out of town and they've always been welcoming, friendly and caring for our dog. Prices are a little higher than other providers, but aren't excessive. The one time our dog had a health issue under their care, they took the time to call us long distance to confer about treatment. I can't comment on regular veterinary care as we had already established a relationship with another vet, but can highly recommend them for the services we've used.
08/10/2008Provided by Citysearch -
My dog had dislocated her back leg. Because my dog is 10yo and I had VERY limited funds, I prepared to have her put to sleep. I, of course, did not want her put to sleep so I called several vets to see if anyone could help me. When I called Bowman hospital they suggested applying for ""Carecredit"" (which I highly recommend). Since Bowman was one of the only places that took Carecredit I drove the 45 minutes to get there. They worked with me, and my dog went in for FHO surgery on her leg. It's been a month since Kali's surgery and not only is she still alive, but she is doing great!! I owe my dog's life to Dr. Smith. She was always available for every little question I had and always took her time with me on my appointments. She never gave me the feeling of being rushed. The staff were wonderful with my dog, I felt very comfortable when I had to leave her for surgery. I've been through two other vet hospitals since my dog was a puppy and I must say, I would easily make the 45 minute trip to Bowman from now on.
08/02/2008Provided by Citysearch -
I've been going to Bowman for nearly 8 years and have used several of the Drs. All have been great, but my latest favorite is Dr. Hunt. Typical experience begins with the receptionists greating my dogs by name, a pat on the head and a treat. Visits are quick, with great personalized service. I always board my dogs there when traveling, and am comforted by the fact that I know one of the vets check on them every day. Always a great experience, I highly recommend this veterinary hospital!!