A1-omega is very great in service delivery. we had great experience when we received service from A1-omega healthcare services.
liberty home health care was recommended to us by a friend when we had no one to trust to take care of our mom. It is one of the best recommendation we received. from the first phone call from the office, the meet and greet with the aide was very professional. We love the aide (Ms Mary) because she know her job and we can go to work knowing that our mom is in a safe hand. Thank you Kim.Mark
Terrible clinic. It takes a month before you can even dose. I highly recommend you skip by this place.
This is the absolute worst clinic I've EVER been on. They make you see the Dr. for EVERY increase. It took me over 6 month's just to make it up to 65mg. I stayed on that clinic almost a year and never even got to a stable dose. Also they use the tactic of dropping your dose for punitive reasons...yes they actually inflict withdrawals on you as a form of punishment. They make you jump through all kinds of hoops just because they have the power to make you suffer if you don't comply. Avoid this place unless you like walking around half sick all the time.
My elderly father needed an oxygen concentrator to take with him on my parents' trip to Europe. The representative brought over an enormous unit on wheels with four very large additional lithium-ion batteries that altogether weighed around 30 pounds. My parents could not even carry it all; fortunately I was going with them and served as the pack mule. The representative took $450 which we were led to believe included a deposit, and we headed for the airport. The concentrator never worked right. It pumped as long as it was plugged in but the batteries never held their charge for more than a matter of minutes, even though they were supposed to charge while the unit was plugged in. My father had to do without it for most of the airplane flight, and could not take it with him anytime we left the hotel. Worse, when we returned and complained, the representative told us that indeed the unit was broken, but since we had actually taken the unit with us, we still owed the full $450 -- only then did we discover that this amount was not a deposit, but rather the full rental cost, for just six days! My parents were quite upset, and the representative offered to refund $250. So we were charged $200 for the use of a unit that did not work properly, that we could not use, and which nearly gave me a hernia lugging on and off of aircraft.
The cult-like “Bayada Way" is all about service excellence, compassion, quality etc. They show a very convincing video of CEO, Mark Baida, almost in tears letting everyone know how important it is that the patients come first. He is so choked up with pride that his wife, who he met in the company, has to speak for him. Cute video. They talk about how they first met at the company, back in the day. FYI, nepotism is quite common within the company. It only took me a month to recognize that I had been bamboozled with all the phony rhetoric shoved down my throat by executives, managers and other influential admin. You are either in at this company or you are out. There are a lot of young climbers (all very attractive) that have been given too much power with little experience or understanding of what it means to be a good manager. They are in with the executives and get compensated quite well monetarily for their positions. They are phony and create an initial false sense of security for the employees they hire. If they don’t like something you say or pieces of a conversation you had with another employee that got back to them OR if they simply don’t like you, you are out. Do not consider voicing your thoughts. They are not welcome even if they tell you they are. If you are one of the chosen, you are treated more than well. If not, you are expendable and tossed out without any thought, discussion or opportunity to voice your feelings. The chosen few have the opportunity to laugh and have a good time without worry while everyone else has to live in a paranoid world, for fear that one of the managers will take something the wrong way. These young managers are given too much power with little credentials. The biggest and most important sin of this company is the fact that the company's success can all be attributed to the certified nurse’s aides, who, for their sweat producing and back breaking work are paid $9.00/hr. They cannot make a living off this salary and most need 2 jobs. They are worked like slaves by the administrative staff in the office. They do not get benefits and are easily discarded. Once the employee is let go, the aide is further humiliated when the entire company of admins are sent an email with the aide’s employee picture, now mug shot, letting everyone know that the aide has been fired and is not eligible for rehire. The way that Bayada takes advantage of their aides has a sweat shop feel to it. The aide continues to produce quality work at a rate of pay in which they cannot make a living while Bayada continues to grow as a company through the promotion of the quality aide services. The executives, managers and admin staff have health insurance, paid time off, sick time, bonuses, gifts (Movado watches for Christmas) and a full, all expenses paid weekend getaway every year to an exotic place where they are rewarded for their outstanding work during the year. The executives, managers and office admins feed each other's egos and pat themselves on the back for a job well done; a job that, quite frankly, the nurse’s aides have done. The executives and managers at the company, Bayada, are happy with themselves for finding new and innovative ways to drive their aides to work harder through company jargon. The nurse’s aides continue to get nothing more than a paycheck and maybe an occasional tote bag for their efforts. They get no incentives, health insurance etc. They might get an empty thank you. It is easy to be the CEO filmed on video, expressing the importance of quality, excellence and compassion when you are making big money off of others that are actually meeting those standards everyday while providing the services they can’t make a living off .
This company took care of a friend of mine and they were very quick to service them. They worked with the family very well and they had outstanding customer service from the office staff, to the person that worked in the home. Very compassionate people! I will gladly recommend to anyone!
This home health Agency was wonderful, great customer service, easy to speak with and a wonderful companion. Would reccomend to anyone looking for services for a loved one
This is a GREAT Home Health agency. They have excellent customer service, and are just a complete pleasure to work with. When we have to adjust our services for conflicts they are just so cooperative. I am just so happy with my choice to work with Arcadia and I highly recommend them.