I worked here for 2 months on multiple occasions i saw people preparing food included sushi without wearing gloves. Manager seems nice but really doesnt care about you or your experience, will disrespect you behind your back and tell the employees to tell the guest that they can go f $!# themselves. So good luck if you like shabashabu, now you might have a different view
By far one of the worst restaurant experiences I've ever had. We went on a Monday evening for the price fixe menu and had reservations. We were seated promptly and our waiter asked for our drink order. We weren't given a wine menu so he returned with one and it was about fifteen minutes later than he came back to take our order. We ordered drinks and dinner at the same time. Our appetizers came out promptly. Unfortunately it was another hour and ten minutes before our entrees arrived. Many tables around us that arrived after us received their meals first. I told the waiter that I realize this probably wasn't his fault but that I would like to speak to a manager. The portions were small, my order of scallops consisted of three. My husbands medium rare steak was very overcooked. He has never sent back a meal before, but did this time after the waiter told him to "cut into the middle, it might be medium rare there." I again asked to speak to the manager and was told that "some people don't understand that fine dining takes time." I said I would agree if the tables around us had not received their meals first. He said "different meals take different times." The table beside us had scallops as well and as I said previously, my husbands steak was overcooked. We asked for the check and our desserts to go. The manager never came over and we got tired of waiting for desserts and left. This was my fourth time dining here and it will be my last.Also, I posted this on their facebook page and they deleted it.
So my wife and drive by this place all the time but never been, finally we decided to check it out. We went on a Saturday evening and ended up having like hour wait, but boy let me tell you, it was totally worth it! The staff was super friendly and helped out understanding the menu, and the food was unreal, so good!
Going downhill. This place is going downhill fast. We used to eat here a couple times a month. Sushi has more rice and barely any fish in it. Doesn't seem as fresh as it used to be. Service has gotten unfriendly. Not going back. Too many better options out there.
The food is amazing no doubt, we've always loved their food, if you want to have authentic Japanese food, this is definitely the place to go. However, if you have a big party more than 6 people, I'll suggest you to go somewhere else. We had an weird almost unpleasant experience last week when we had 7 people party. First of all, the waitress messed up my order, the first mistake she made was she doesn't repeat everyone's order when we were placing order, and she insisted that I told her wrong order. Second, when we were checking out, she miscalculated one of our friends' changes, it was $10 different. Last which is also the most weird one, when she gave us bills, not only she just used post-it to write down each group's total amount without any listed item, but when we got our receipt back, she already hand written down every one's mandatory 18% gratitude, that made us feel really uncomfortable and disrespectful. It is a common sense that you should tip over 18% if you have a more than 6 people big party, she could have just address to us (even though we all already know this rule)but instead, she just wrote the tips by herself, especially we couldn't see the listed items on our receipt. I'll say the food is good but they need improve on their customer service.
One of my family's go-to dinner spots. Tokyo House has been around for nearly two decades now and the food and service has always been consistent. Definitely great for a relaxing and reliably satisfying meal. Their menu is pretty extensive and the kids love it too. Some of our favorites: hamachi kama, Godzilla Roll, Chicken Katsu, sushi and sashimi, fried banana dessert. The menu is not as authentic as Waraji but what you get is great value with their reasonable prices.
My favorite sushi restaurant in the Triangle area. The fish is always fresh, menu has something for everyone, service is just right, and the atmosphere suits many occasions (family dinner/group birthday/casual date night). I always order from the dinner set menu, which includes soup, salad, appetizer, tempura, sushi, and an entree (sashimi/steak/chicken). I dined in for lunch last month and discovered that they recently started serving ramen (which ended up being delicious). My only suggestion is that each dinner set should include a small dessert.
Have heard about this place for a while now but never gotten the chance to try it out. So I met a friend there this week and I was blown away by how good the food was. I am by no means a sushi expert, but I really enjoyed both of the rolls I ordered per waiters suggestion. The service was nice and not overwhelming and the wait time was minimal. The only complaint I have is that the actually pieces of sushi were huge and hard to chew as one bite (if that can even be considered a complaint). If you are looking for good sushi I recommend!
For a Hillsborough St. joint, this place beats all expectations. Despite being a small, decently priced restaurant in a college area, the food is great and the employees are professional.My boyfriend and I visited this week and got take-out. We sampled two hibachis, one tempura, and two sushi (since they currently have a buy one get one free sale). The sushi was excellent--the rice was fresh and the sushi chef handled all the ingredients very well. The hibachis were also excellent--the fried rice was well seasoned, all of my vegetables were well cooked, and my boyfriend's salmon was also great (according to him, I'm not a fan of salmon). The tempura was also very good; our only complaint was that the portion was small, especially for a vegetable tempura.The employee (he was both a chef and a receptionist) addressed us quickly when we walked in, told us about their specials (in this case, the two for one sushi), and immediately jumped into the open kitchen when we had finished ordering. We took a seat at the sushi bar to watch the kitchen. The sushi chef was quick, sanitary, and immediately washed the station after our sushi had been made. The other two chefs were just as quick and sanitary and (as my boyfriend noticed) they handled all the equipment with the utmost caution, as if it were all new.The sit-down area of the restaurant is brightly lit and well decorated. I didn't notice anything that might raise my concerns in terms of sanitation. Most of the customers sat in the front, but there was much more seating on the other side of the kitchen as well.Overall I was very pleased by Oishi, and I hope it continues to be just as good and can succeed as a Japanese staple on the iconic Hillsborough Street.
quality of food is terrible. over priced for lousy food. This place certainly doesn't pride them selves on quality. There are other places and believe me if you have had Japanese before this will disappoint you unless you haven't experienced good Japanese food then you wont be able to tell the difference.