The center is perfect for individuals who want to have a healthy body and lifestyle. Knowledgeable trainers will guide them towards their goals.
4701 Atlantic AveRaleigh, NC 27604
From Business: Our Mission Statement: We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement…
I have my son there for 7 years and the instruction is fantastic. They offer Judo, karate, conditioning and more. No contract!My son is parto of the USA Karate national team
The problem is we went to take out memberships. Told we are not a member and cannot enter the place. We went to another gym. And took out memberships. We were told could not use the restrooms. And told it was our problem and not the gym's.
Horrible customer service. No one is ever able to take care of incorrect charges. One rep started a membership without having my signature or payment information on a contract. This was two years ago and after talking to several managers at different locations, corporate, and collection I have still not been able to get it resolved and taken out of collections.
They ruined my credit! I canceled my membership because I moved out of the area. They claimed they never received the cancelation notice and still charged me even AFTER I provided the proof they they signed the postal receipt. The owner assured me that he would look into the issue, but never did. Now they have TWO collections against me. Buyer Beware!!! Look at the BBB complaints: http://www.bbb.org/raleigh-durham/business-reviews/health-clubs/rapid-fitness-in-raleigh-nc-90164875/complaints
Teaching staff is fantastic. Excellent program. Worth every penny.
Gym is nice, although always crowded, but the worst thing is the scam that happens when you try to cancel! I went in and asked to end my membership. The receptionist said it had to be in writing. Wait... I can't cancel my membership in person, that doesn't seem right? Why would that be? Well.... I found out.After sending in a letter and moving, I began getting phone calls 6 months later saying I owed $240!!! I had already joined another gym and was not going to pay it. SO, I wrote a letter to the headquarters, cancelling and telling them that I was not responsible for the $240.2 years later, it affected my credit and I'm still getting calls! DO YOURSELF A FAVOR AND DON'T USE THIS GYM!!! Go to the YMCA or Planet Fitness!
This is the best gym I have ever been to. There is something for everyone. The teachers are more knowledgeable than anywhere I have been. Yoga, cirucuit, bootcamp, what else can you ask for? --Erin C
I joined rapid fitness about 3 years ago at one point it was 1 of the finest gyms in the area this sadly has changed in the last 6 months the staff has changed completely it would appear now that if you're a caucasian male over the age of 25 your not relevant and invisible 3 female staff members at the front desk cannot remember a simple question or task the moment they turn around to begin addressing it, twice she turned back and said I'm sorry can I help you my reply was I just asked you a question and you turned around I assumed to address my concern only to completely forget to turn around and ask me again as if I was a completely different person and say oh I'm sorry I didn't see you csn i help you not to forget to mention it must of been payday becsuse the of the complaining about how hard they have to work snd their check sucks. now lets talk about the black guys use the locker roim as a club house african american man apparently on the down low you can expect to be proposition or if you're taking a shower expect to be followed into the shower stall honestly I'm not even sure if on the weekends management is on site it is disgusting sadly I'm sure it won't be long before this great gym goes out of business
I joined this gym for the Physcal Training sessions. About 5 months later, I moved out of the area and had to cancel my membership. After I sent my cancellation form via Certified Mail, they kept charging my credit card. A year later and I'm still fighting these people. I spoke to several people including their director of operations who seems powerless to rectify the situation.Beware. Unless you want a world of trouble in the future, take you money elsewhere. There are lots of comparable gyms in the area.