We have been getting Peking Garden delivery for the past 8 years with little to no problems. I must say the food is outstanding and actually surprised me tonight. I usually order the same stuff that I'm comfortable with, but tonight I ordered the yellow thai curry grouper. I'm from the north and was always close to the water so to have a seafood item on a Chinese restaurant menu be so good to prompt me to write reviews on Google and Yellow Pages it must be outstanding. For the past year when I call I usually get Stephanie on the phone. She is so very friendly and accommodating when ordering certain items on the menu. She will do anything within reason to make your ordering process smooth. She's very good at making sure you get the item exactly how you want it. She will gladly make substitutions or omitions on menu items. Bottom line this restaurant puts out healthy fresh clean food all the time. Give them a try or a second try if you had a subpar experience. I trust Cody and the staff because I know they take pride and putting out good clean fresh food.
We have been getting Peking Garden delivery for the past 8 years with little to no problems. I must say the food is outstanding and actually surpris…
First it took them an hour to deliver the food and i am 5 minutes away. Second we order chow mein and got something different and no noodles with rice. Third the lady that took the order forced me into getting the big size instead of the small and she said they don't have small but on thier menu it said the had the lunch size and they had small and the large but she refused to take my order otherwise. I was so disappointed with this service when the delivery guy came in i wanted to tell him my complain and he refused to listen and said he doesn't speak English
Food is terrible...seafood smelled horrible...Food wasn't fresh......My noodles tastes like they were 3days old....
There is a problem with the service. Employees are rude to customers that not spend much money. And yell at them. And get angry at customers that not tip. And refuse to wait on customers when come in the restaurant. After they not tip. The food is good. Not the service. Moderate prices and a lot of good selections on the menu. They bring the food and ask them if they want anything else to eat. Male tables seem to get better service than females.
Good was ok. Don't order from them using bringmethat.com. they will mass up your order, CHARGE you extra and all that do is place your order! Call china express directly to order! China express will CHARGE you extra to fix your order placed from a third party.
A couple weeks ago my husband & I went to lunch @ Jumbo China Buffet, I went to get a few pieces of sushi & there was a hair laying on top of a piece of sushi, it wasn't my hair, it was black, I have red hair. I ask a employee to get the Mgr. for me, I showed him the hair, he picked up the one piece that had the hair on it & said SORRY! It ruin our meal, dishes stacked on the table & the water tasted like the ice cooler needed to be cleaned. If you liked a food item, you had to ask for it & wait, what little was in the pan was dried out. We went to pay & I told the girl @ register how disappointed we were & why, she took $2.00 off of our ticket. We use to go here a long time ago, the food & svc. was good, it has gone down hill so bad! When I told the Mgr. about the hair, he should have removed all of the sushi. This place needs to be checked on to get them to do as they should. We will never go her again. I wish we had a good Chinese Buffet in Garner, NC 27529 Advise, stay away!
Tried this place because the website said "Fine Dining" and they deliver. I won't be calling this place again & neither will my co-workers with a staff in this office of 60+ employees. The food did arrive on time as promised but cold nothing was warm. The delivery was missing food so you have someone that ordered food & did not receive food that I paid for so I have to eat that cost returning the cash back to the person that did not receive their food. I tried several times calling the restaurant no one answered the phone. Not a busy signal no answer they have caller ID as confirmed when I called to order he confirmed my address. Makes me think they are not answering for a reason. But I'm not on the other end I don't know. So trying to speak with someone to get it resolved didn't happen. This was an expensive lunch for sure. We just popped the food in the microwave it just left me with a dissatisfied impression of customer service.
So, I recently moved to Raleigh and had taste for Chinese Food, so being that this restaurant wasn't far from where I lived and I read some pretty decent reviews, I decided to give it a try. My first order; fried chicken, an egg roll, and fried rice with peas, eggs and onions in it, was absolutely delicious. It didn't matter that they advertise their fried chicken as chicken wings although not all pieces are wings, however it was scrumptious. My second order was also very tasty; sweet & sour chicken and fried rice. The 3rd time I ordered food from here and went to pick it up, it was on a Sunday evening; for they don't open until 4pm on Sundays so I called to place my order at 4:15pm. This time I ordered the fried chicken dinner again and was disappointed because I can tell that the food was not freshly cooked- the chicken had to be left overs from the day before because it was rubbery and the rice wasn't fresh either- they hadn't even put any peas, onions, and eggs in it- just plain, flavorless rice. I was starving at the time so wasn't a happy camper. Since then I've placed a few more orders; some good and the others not so good, but here's my resolution to King's Wok Chinese Restaurant and maybe it'll work for you. What I now do when placing an order at this restaurant is specify that I'd like my food prepared "fresh" whether I order over the phone or walk in. I'll wait an extra 15 minutes if I have to, but being a cook myself, I know fresh food when I eat it versus day old food. Overall, I'm still going to give them a 4 stars because if you receive it fresh, it's filling, delicious, and will have you returning for more. I hope that this review is helpful to anyone wanting to try this restaurant.
Horrible customer service. We never received our food because after waiting for 2 hours we called the restaurant and the guy we spoke to was very rude and crude. He cursed and hung up on us. Don't waste your time with these unprofessional people, they are not worth the headache. They don't care about their customers.
This is the third time I have order from this restaurant. The first time the food was ok. The second time I found plastic in my lo mein. This time my food was too salty to eat. I ask for spicey chicken with broccoli and got salty chicken and broccoli. The shrimp lo mein I had to mix with the rice to take away some of the saltyness. The shrimp fried and chicken wings were ok. Disappointd,want be ordering from here for a long time. Have to look for another spot.