We had a negative experience with Melody on the Rachel Kendall team and when we complained, the leader of the team was not helpful or understanding. Additionally, when we wanted to use a different real estate agency, Rachel Kendall refused to release their exclusivity unless they “referred” us to another agency - meaning they would get part of any commission, which no agent we have talked to would accept. This left us in a situation where we either had to work with Rachel Kendall against our will, or wait three months before buying a house. Needless to say, this has been very stressful and disappointing for my wife and I as we try to buy our first home. Stay away from these guys.
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The Rachel Kendall Team sold my house in a day! More importantly, they helped navigate the process for me by educating me about my options. They had several people on their team helping me so there was always someone available to answer my questions (and there were many). They took a seemingly stressful situation and aloud me to sleep well at night. Wouldn't go anywhere else!
Been trying to reach someone for 2 weeks no call back. Someone finally did, didn't even know if they had a property to lease. Said they would call back.... still waiting
Cheaters and liars .. Very friendly, nice, open, quick replies when trying to get you in the door, but once you are a broker with them and paid them hefty dollars, they turn opposite to real liars, no responses, cheaters.
Real slumlords wont fix properties or charges for work that they do do. Uses intemanation and uses thretes of puting you out if you keep asking for repairs.
Rachel listed/sold my home in amazing time and her Team answered my questions even before I asked them. She then took me 45 minutes north of our county to Lake Gaston. I think of her Team every time I go fishing!
I want to thank you and your team for all of the help and support you have given me over the past several months as we worked to sell my mom’s condo. You really have assembled an exceptional group of people that know what they need to do to be successful for their clients – even in these difficult times. It has been quite a journey but I feel you were all there with me every step of the way. Thanks again for all of your help and I will certainly recommend you and your team to everyone I find in need of your services.
Thank you for your significant effort and others of the Rachel Kendall Team involved in the promotion, sale and closing of our property. We were very impressed with the RKT approach to marketing residential properties and the pricing strategy resulted in a selling price with which we are very pleased. I have recommended your Company to many prospective home buyers and sellers. If you need a reference please do not hesitate to contact me.
To the Rachel Kendall Team:Just a note to thank you and ALL of the Rachel Kendall Team (especially Gene, Stephanie, Mary and Tanya) who worked so hard with us to sell our home in North Raleigh. You persevered throughout until the right people were found who were pleased to get the house. All of you involved were very pleasant, optimistic and always assured us that you would sell the house for the right price. We have enjoyed working with those of you who assisted and guided us to make the right decisions as the selling process proceeded. You made us feel special.Again, we appreciate what all of you have done for us and we will be pleased to highly recommend the Rachel Kendall Team to anyone wishing to list and sell their real estate property.Our best wishes and regards to the RKT.Happy Clients(Don & Mary H.)