After a long 12 hours on the job, on the way home my transmission cable broke, and disabled my vehicle in traffic, Ray and Nick responded, provided a solution and placed my vehicle safely in my yard. The gentleman went beyond and provided the assistance needed to make sure things was well taken care of. Ray and Nick your service is greatly appreciated. Thanks & Regards
I called this morning for tow service & guy came less than 30 minutes & he towed my car up the hill,I told him please tow my car straight ahead but he took the car at right of the intersection, where was much snow & he never heard my request..The person was too rude..When I requested for towing they told $125.00 per hour.that guy finished tow service about in 10 minuets & I gave him a credit card for payments charged $250..Don’t call to them for towingBad experience........
Nick took a chance on me paying for my nephew’s towing service via phone. He’s in college and didn’t have funds on him. He was very professional and text me a copy of the receipt within seconds. He made sure my nephew was taken care of. Hope not to need any tow service anytime in the future. However, if so while in the Raleigh area, Nicks Towing and Roadside Services is definitely who is I would trust.
Horrible customer service, and they treat your vehicle like crap!!! Call somewhere else or you'll pay for it!!!
Fast and reliable����. Thanks for helping me out. Very respectful Great Service, will definitely keep this company for further Towing and Auto Services ����������������
My car was towed from you guys marked as "Abandoned", I had a lot of expensive items in the car from laptop, cell phone, OBD Scanner, and a lot of important paperwork and equipment for work. My lienholder was contacted and the car was picked up from you guys only to find out you guys cleaned out my vehicle. I was in there a few weeks earlier to try and retrieve my items and I was told I was only allowed to get car seats and medication. With my knowledge you guys did NOT have legal permission to access the vehicle at all! I was told by an employee of yours that a "background check" will be conducted to see if I am able to retrieve my items. (WAS SAID IN A RECORDED PHONE CALL).I had law enforcement and emergency equipment in the vehicle. As well as fire rescue equipment. There was also a police expandable baton, that one was very valuable to me. It had my fathers ashes in whom was killed in the line of duty. It was the same baton he used when alive. I would just like my items back
Big Chris was so kind when he come to pick up my car. This is an honest group of guys and I will use them again without hesitation. Thanks again!
My car battery was dead as a doornail! Not a good thing to happen on campus in a metered parking area. Nick was there in just a few minutes to the rescue! Very fast, polite and knowledgeable. Highly recommended!
Called Nick this late afternoon for a tow. He was fabulous., a very personable man and I would not hesitate to call him in the future. His business card is going into my glovebox as soon as I get my car back and he is definitely going into my contacts. If anyone needs a tow I will certainly give them Nick's number,
Very polite, on time any great service. Best in the city, don't hesitate to call on him when you are out there stranded.