DO NOT go to this store BAD people, worst customer service, bunch of lazy mexicans running the store. these fat rude women (especially ugly ass. manager) should be cleaning hotels and restaurants toilets NOT being cashier at the store. thank god for the new immigration law. GO BACK WHERE YOU CAME FROM. because of you damn people this county is messed up.
I compared phones on line and called 800# to order. I was extremely pleased with service as the rep did not try to up sale me, answered all my questions and listened to my needs. He told me to give the store two hours to pull my order. I gave them 3 1/2. Was promptly greeted at door by a young man with a tablet. "Yes he had my order, the manager would check it and bring it out in a few minutes." I waited 25 minutes before asking why was it taking so long: I was just doing Pick up, no in store activation. I was told I should be able to walk in and pick it up. A different you've man said the phone was not there yet. I advised the person on the phone said the inventory showed they had the phone. Was it in an off-white warehouse, were we waiting on UPS: I did not understand. He then said the phone was in the store but they had not received my order yet. Why was the first person able to see the order if it had not yet transferred? Why did he say his manager would be right out with it? I was told the phone salesman and the first store greeter misconveyed information and I should have been told to wait for a text to say the phone was ready. 1 1\\2 hrs later (5 1\\2 hrs after I ordered the phone; two hours after I arrived at the store, I got a text. I am left to wonder if I received this treatment because I did not walk in and order from an in-store salesperson. Whatever the reason, I am disappointed in Verizon. A company with mass technology should it to increase service.
This company is a Joke! Was charged $100 (double what legit companies charge) to unlock a phone, the job wasn't even done correctly and turned around and had to pay another $75 to have them do it right again. Paid for merchandise that "never came in". The guy running the store "Eric" wrote an absurd comment on the receipt (which he tried to keep) saying "punto Latino". I would never recommend anyone to waste their money at such a shady establishment. And proper agencies have been contacted.
We saw a 235% increase in traffic after Brendan started working on our website. Can’t say enough good things about him and his service. He’s definitely the online revenue generating expert. Well worth the money.
Their service is terrible!!!! You never know what driver you have. Or what time there coming. Don't don't notify if their late.Some of the drivers are very unprofessional. Broken car seats.. What type of company allow this. They don't know how to address special needs children. Sometimes you can barley get in contact with the office. They don't even know themselves what driver is assigned to your child. They expect you to keep up with all the different drivers. If you have options please make this one your last resort..
cmc transportation is unreliable. my child uses this service to get to school and i never know what time they will pick him up or even IF they'll pick him up. VERY disappointed in this company!
This company trespassed on my property and caused $1398.00 in damage. I do not nor anyone who has ever resided at my home have a loan with this company!! I have tried to work with them and they will not fix the damage. This is the most unprofessional company and does not hold there employees accountable. Yes I went all the way to the top and they have no morals and no consideration for the damaged they caused.
I would recommend you either finding another Sprint store or another carrier... These people are the worst ever. After not helping my wife because the account was not in her name, evev though she had all of the required information (like the PIN number and other information), when she called me, I asked to speak with the manager. She also said that she couldn't help my wife, then, as I became frustrated, she HUNG UP on me!!! If I had someone working for me, that treated customers like this, they would be out of a job! DO NOT go to these people, you will not get any help, and TERRIBLE service!
GREAT Store! I went to the store very uncertain on what service plans to get. With the great customer service I was able to the help needed. I suggest sprint to Everyone.
This store was very helpful in explaining the plans, the phones, and they even helped me find some accessories. I had a Note II and was sure I wanted the Note 3 but then I saw the S5 and this store really helped me make an informed choice, they know their phones and speak to you with ease. Even when I went back to add my sister and they were very busy they gave me a wait time and checked back with me! An amazing store with amazing new people!