What to Know About: Roofing »
Find out the questions to ask a roofing contractor and what's involved in repairing and replacing your home's roof.
Find out the questions to ask a roofing contractor and what's involved in repairing and replacing your home's roof.
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Dana dean roofing is the best. They have been to my house numerous times, always on time. Very professional, I never have to call twice. I will be getting a new roof in a few years and Dana will be doing the job. Everybody I have met at Dana’s is courteous, professional and thorough. I highly recommend them.
I cannot praise highly enough the superb job that Dana Dean Roofing did on the replacement of my roof. I used their “burnt sienna” color of architectural Landmark shingles, and they look fantastic on my house. Dana Sr., Dana Jr. and the entire Dana Dean Roofing team were wonderful to work with: thoroughly professional, dependable, kind, courteous, on-time, and truly a pleasure to work with. For years I’d been dreading the replacement of my roof, as it’s not usually much fun, but Dana Dean Roofing made it a pleasure. Truly a pleasure! Even some of my neighbors who are contractors, builders, and carpenters were impressed by the superb workmanship done by Dana Dean Roofing. In short, I cannot recommend Dana Dean highly enough. I have only praise for this wonderful, locally based roofing company, and their superb employees and owners. I am a retired professor, and I give Dana Dean Roofing the grade of A+ !
Called Walls for a leak around chimney, they return my call very fast and took care of the issue in a timely manor. Will use them again moving forward!
Awesome company They have been around for over 33 years. They have taken care of my flat roof and shingles jobs for years. Replacements and repairs they are the best
The Brett Hayse Raleigh office is run by Tyler Hayse. Tyler is an incredibly talented and forthright gentleman who exceeds expectations to make sure your roofing job is completed to your satisfaction. When we needed our roof replaced, he spent as much time as needed to make sure we understood the process, helped with the insurance adjuster, and supervised a top tier dedicated crew during the tear down and reconstruction. He was always available to answer questions and highly responsive to our needs. The GAF materials he uses on the roof are exceptional and look fabulous! With confidence, I can highly recommend Tyler Hayse and Brett Hayse Exterior Specialists.
I have a complaint filed with BBB due to a extreme misrepresentation of metal roofing and supplies to roof an area over my garage. After having Bruce with Crown roofing come out, see the job, do his measurements, take half the money down...The order was delivered - and not a single piece long enough to do the job and missing all the "special pieces needed for installation". There is no part of the deal that we shook on, that has actually been dependable or where he kept his word. Further, he shows no remorse for having "stuck it to a single mom who made very clear my financial budget". He has made promises to come pick it up and return the money...none has came to fruition and now he simply refuses to return a phone call. This has been ongoing since May of this year. I would not recommend this company based off of lack of ethics, lack of trustworthiness, lack of honesty, lack of dependability...Nothing less than robbery or thievery. I have a pile of unusable material and out $2000 until BBB helps out. This saddens me to ever provide such negative feedback but consumers need to know who they are dealing with.
I was extremely happy with Dana Dean and found him honest and most professional.I really did my homework on roofers after noticing a leak on our upstairs ceiling. I wanted to get 3 quotes, because roofs are vitally important. I looked on Angie's List, YELP, and other reviews before setting up quotes. Many roofers want to charge to come out, which discourages quotes. Charging for quotes is good for their company, but bad for the consumer. I advise not to consider roofers who charge for estimates. I only considered roofers who offered free quotes.Upon giving a quote, Dana came out by himself (not another worker like the others), and was quite professional. He spent time on my roof. He came back and said it would cost $325 to repair my vent pipe. Other quotes I got were $250, but one roofer didn't have Worker's Comp, and the other didn't show up for an appointment. Dana showed me pictures of rusted nails popping up, uplifted flashing, a shingle up which exposed some wood... all normal wear and tear. He said it wasn't extensive and he could fix all for $625. My gut reaction was to trust him. I hired him, he came quickly and on time, and did good work. I was very pleased.If you're looking for a roofer, I'd STRONGLY suggest DANA DEAN.
To start, he was more than half an hour late and did not let me know he would be. Then he tried to get more money out of me by saying a toilet part needed replacing. The part he was referring to was fine before. The worst thing he did was to take $20 from me. When I gave him his money, I told him I overpaid him and asked for the $20 back. As I reached to take the money back, he pulled away and kept it all.
RIP OFF. Talked me out of $2100 making my roof leak repair sound like large job. After no more than 2.5 hours of work they finished there patch job. I thought that was a quick $2100 but that's ok because they have a " lifetime warranty" on the repaired areas. Well the areas they patched still leak and William had some lame excuses why he would not warrantied his work and now wants $3500 to try again. DO NOT USE RALEIGH ROOFERS. RIP OFF.
Many thanks to Dana Dean for the work his company didn’t do! I thought I was in for a big roof repair :-( but Mr Dean came out and after a lot of investigation, patient hosing the roof, etc, etc, he diagnosed the problem as not in the roof at all. He not only didn’t charge for the inspection, he gave me some professional caulking and instructions on how to do the repair. I’m a retiree and a “little old lady”: contractors and salesmen have been known to try to pressure me into unneeded work and products. So I was pleased and grateful for Mr Dean’s kindly, professional help :-)
The type of roofer you will need will depend on whether you require a brand new roof or small repairs. You need to find a contractor with a history of excellent service in a particular roofing project.
Installation - A roofer can put a brand new roof on your home or commercial building. When this is done as part of original construction, the main contractor will probably perform the task, or may hire a specialist. This is a big project so you may want to find a company who can offer a crew to install your roof over a shorter time period.
Since this is a more involved process, it is also more expensive. Home Advisor says you should expect to pay between $4,000 to $9,000 for a roof installation. This, of course, depends on what type of material the roofer uses, the size of your roof, the code requirements of your area and even the angle - or pitch - of your roof.
Replacement - If you want to replace your current roof, you can hire a company or individual to strip your roof and install new shingles or panels. Some roofing options, such as metal tiles, can be placed on top of existing shingles and are easy enough to install that a single contractor can perform the task efficiently.
If the contractor can install the new roof without removing the old one, it is going to cost you less than a complete replacement. Installing lighter materials will also save you money because it requires fewer people and can be completed faster.
Repair - When you have a leak, it may be time to contact a local roofer. Some problems are obvious and you'll want to call a contractor quickly before damage spreads. A roofer will replace holes in your roof after severe weather or fix your gutters when they stop draining properly.
The average roof repair project will cost you a few hundred dollars. Each tasks is different and you should get a price breakdown for each roof repair project. Make sure you are charged a fair price for materials and time.
Maintenance - There are a variety of tasks that can help maintain the quality of your roofing materials. You may want to invest in sealant or coatings that prevent moisture accumulation or reflect sunlight.
A popular project these days is installing solar panels or other environmentally conscious solutions to save money and make your property greener. When pricing these options, make sure to compare how much the project costs to how much the contractor projects you should save on utilities and heating expesnes.
Inspection - If you are selling your home or business, you'll probably want to contact a roofer to inspect your property for any issues that may affect the value. Whatever your reason for inspections, a roofing expert can tell you possible causes for concerns or provide ideas for future maintenance.
Depending on your area, you may be able to find a roofing contractor who will give you a free evaluation, but you should expect to pay a couple hundred dollars for a full inspection.
Certain events demand you reach out to a roofing expert - such as when a tree crashes through your home. If, however, you're unsure a visit from a contractor is warranted, here are a few signs it's time to give your roof some attention:
The easiest way to tell if your roof needs repair or replacement is to look at it. You should be able to spot broken or missing shingles. Look for subtler signs, such as roof tiles curling or damage around corners and chimneys. Inconsistent coloring could indicate moss or water damage.
If you really want to give your roof a thorough inspection, Good Housekeeping advises property owners to check gutters for broken down granules or interiors for structural sagging.
Not Doing its Job
Your roof is supposed to protect you from environmental elements. If you find water in your home after a rainstorm or feel a draft on cold days, it may mean there are gaps in your roof panels or other problems. A good place to check is your basement or the uppermost level of your property. Try turning out the lights during the day and checking for signs of sunlight breaking through your roof.
You can also check your energy bill. When you feel like you pay too much for heat or cooling, roof repairs could help you cut costs.
After a Major Weather Event
You should always inspect your roof for signs of damage after a major weather event. Wind can blow shingles off your property and hail is a common cause of dents or breakage. If your home suffers from a fire, you need to check for internal structural damage.
All roof materials - even metal shingles and panels - have an expiration date. If you've had your roof for over 20 years, you should consider having a professional give it a full inspection. Problems aren't always obvious, but you can check your original contractor statements for when it's time to reevaluate the work.
After doing your research, you should talk to a roofer in person and ask specific questions before hiring him or her for your project:
What Are Your Qualifications?
The first thing you need to check for is a local address. Its easier to trust a roofer with a history in the community that proudly displays contact information. Not all states require a roofing license, but you should at least check to see if a company or contractor belongs to a national roofing organization or the local chamber of commerce. Ask about any award or certifications the company has earned in previous years.
Can I Have a Cost Report?
No matter how dependable a roofer may seem, never depend on a verbal agreement. You want to get every promise down in writing. An extensive job cost report shows you exactly what work a roofer will perform and how much each service will cost you.
Go line by line and ask about every expense. You should also check to make sure the job completely covers the necessary task, so ask about additional services the contractor could perform for water protection or extended warranty.
What Are Your Plans for Emergencies?
Roofing can be dangerous. You need to make sure that the company or contractor carries liability insurance so you are not held responsible for accidents. Ask to see the proper paperwork and inquire about safety precautions. You should also check if the roofer has contingencies for smaller emergencies, such as rain delays.
How Will You Protect My Property?
Roofing projects can lead to debris and even structural damage. You should invite a roofer to inspect your property before beginning a project so you can point out landscaping or other external features they should look out for. If the contractor doesn't seem to care about aesthetical concerns, you shouldn't expect the finished product to help your curb appeal.
What's Your Warranty?
You need to inquire about how long the work should last. A major factor in longevity will be the materials used. You should research online about how long metal or concrete shingles should perform and make sure the business's guaranteed warranty is in line with industry standards.
Can I Get a Reference?
Not only should you ask to get in contact with past clients, Time Magazine advises homeowners to visit projects currently underway to see how the contractor or company actually performs during a job. You can also go online and check out other customer reviews.
Roofing materials are made out of concrete, metal, plastic and a variety of other substances. Before you settle on material and a design, you should consider these factors:
If you live in an area prone to wildfires, you may want to avoid flammable roofing materials. You have to be aware of your risks for damage and prevent common causes of trouble in your initial buying. This doesn't disqualify all materials. For example, if you worry about moisture but want asphalt shingles, you can purchase algae-resistant versions. If you are designing a home, a pitched roof is better at preventing moisture acclimation than a flat one.
The longer you plan to live in your current home or occupy a commercial space, the more you should invest in a durable roof. The roof of your structure will be a major selling point should you decide to move.
Some roofing materials, such as metal and plastic, have a variety of available looks and designs, while clay tile is very popular for an authentic appearance. You must consider how the roof should look alongside the rest of your architecture and talk to your contractor about the aesthetic values of high-quality materials. You should also consider skylights, chimneys or other obstacles to consistent patterns when planning a design.
Once you consider your regional area, necessary durability and aesthetic appeal, you should take your needs to a roofer who can give you the most cost-efficient option that will satisfy your concerns. You should always create a budget for your roof installation or repair.
If you wish to keep visits from a professional roofer to a minimum, there are some steps you can take to maintain your roof on your own:
Perform Simple Maintenance
Water in your roof is a major cause of mold and leaks. Regularly cleaning your gutters to prevent debris build-up is a best practice. You should also check your flashing and shingle alignment for holes or cracks in the surface. When a roofer installs new materials, ask about specific maintenance you should perform.
Be Aware of Your Risks
If you have a tree near your home, you have to look out for wet leaves accumulating on your roof and the potential danger of falling branches. Homes in colder climates may suffer from freezing, so you want to make sure your roof is properly insulated and prevent heavy snows from weighing down your structure. Before any major weather event, you should inspect your home for possible weaknesses and contact a roofer to prevent trouble.
The primary solution for any possible roof damage is prevention. You can't take your property for granted. You should inspect your roof at regular intervals. Have a professional roofing contractor evaluate your structure after major incidents and well before your warranty expires.