Our wedding was in September of 2015. We utilized The Garden on Millbrook Catering at the Grand Marquise Ballroom in Garner, NC. The food was delicious. Everyone loved it! However, we did have some issues with Garden on Millbrook that were frustrating to say the least.We purchased the Terrace Menu in August 2014 at the price stated at that time for 214 persons which was to include> Two Chilled Food Displays> One Baked Display> Two Hot Chafing Dishes> THREE Butler Hors d'Ouevre > Selection of Garden Sliders We only had 2 selections from the Hors d'Ouevre menu, which we were missing the spanakopita we selected for our menu.We also ran out of sliders which is a tough pill to swallow seeing as how there were not 214 guests present. There were empty chairs in the room that amounted to 3 full tables worth of persons who did not attend. To my understanding, portions were to be monitored by the Garden on Millbrook staff which we should not have run out of food. Especially since the amount of 214 were not in attendance.My last request was that drinks and selections from the Hors d'Ouevre choices be brought to the wedding party which did not occur properly. The bridal party received a small amount of Mac and cheese and chicken Apple purses which we had to share. We got nothing to drink. The groomsmen received nothing, seeing as how we had all been at the venue since 12:30, was very disheartening. And the groom who paid for the event was not able to partake in his own investment.Another tough pill to swallow is the service charge increase that we were not advised about until 5 days before the final payment was due. From 200 to 214 being a $2,000 difference was extremely unnecessary to say the least even after removing the linens and champagne for every guest. Our "estimate" should have been a little more accurate. The company increased the service charge and we were not notified until 5 days before the wedding when we received our final invoice. There were also other fees that were wrongly estimated that accumulated to an additional $2000 we were unaware of. Having to pay an extra $2,000 5 days before a wedding that had not been planned for is not a pleasant feeling. Overall service was decent. Most of the staff was very friendly and efficient. However, we did not receive our monies worth of food or service. The Garden On Millbrook was not very flexible as far as working with my wedding coordinator and understanding the separation of duties. She was paid to do her job, and the Garden was compensated to cater. That's another story. Marc from The Garden on Millbrook is aware of everything included in this review. We were reimbursed for the missing appetizer. However, we do not feel like customer service was where it should have been for the investment made. If we could do it all over again, we would chose a caterer who was a little more honest with their pricing from the beginning.
Caterers in Raleigh, NC
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1. Peking Garden
126 E Millbrook RdRaleigh, NC 27609
We have been getting Peking Garden delivery for the past 8 years with little to no problems. I must say the food is outstanding and actually surpris…
2. Hospitality Studios
2800 Brentwood RdRaleigh, NC 27604
3. White Dove Chapel
3025 Wendell BlvdWendell, NC 27591
From Business: Welcome to White Dove Chapel and thank you for your interest in our Historic Chapel for your special event. We would like to encourage you to call today to schedu…
4. Sitar Indian Cuisine
3630 Durham Chapel Hill BlvdDurham, NC 27707
This is the restaurant that started my love affair with Indian food. Everything at Sitar is phenomenal. I've eaten at one or two places since that m…
5. Rocky Top Hospitality
510 Glenwood Ave Ste 223Raleigh, NC 27603
My husband and I celebrated our 10th Wedding Anniversary with 40 of our closest family members and friends on this past Saturday, May 19, 2007. The …
6. Poppyseed Market
8801 Lead Mine RdRaleigh, NC 27615
Nobody is lying when they tell you this place is fantastic! I have never been disappointed with service or food, they have so many options, it's dif…
7. Ladyfingers Caterers
627 E Whitaker Mill RdRaleigh, NC 27608
We have used Ladyfingers Catering for several years and have always been more than satisfied. Their hot chicken salad as well as their Craisen salad…
8. 9 Lyvz Catering
7325 Old Hundred RdRaleigh, NC 27613
I have worked with Donna and 9lyvz for several years. She is a pleasure to work with and is very aggreeable when it comes to setting up my gatherin…
9. Catering Works Inc.
905 Tryon Hill DrRaleigh, NC 27603
Catering Works is the best caterer in Raleigh in terms of excellent pricing, wonderful service and just delicious food. We have used them four times…
10. Thompson Hospitality
118 E South StRaleigh, NC 27601
From Business: Founded in 1992, Thompson Hospitality is one of the largest, minority-owned businesses that employs a work force of more than 2,500 associates and maintains opera…
14. Triangle Catering
1818 Saint Albans DrRaleigh, NC 27609
Triangle Catering not only had amazing food, but also impeccable service, and made everything so easy! I recently had a corporate event. It was a g…
15. Rise Biscuits Donuts North Raleigh (Sutton Square)
6325 Falls Of Neuse Rd Ste 33Raleigh, NC 27615
From Business: Our fluffy, buttermilk biscuits are made from scratch every thirty minutes and are filled with savory ingredients ranging from crispy bacon and country sausage to…
18. Green Planet Catering
300 Parham StRaleigh, NC 27601
20. 214 Martin Street
214 E Martin StRaleigh, NC 27601
21. Carroll's Kitchen
19 E Martin StRaleigh, NC 27601
22. Tasty 8's
121 Fayetteville St Ste 108Raleigh, NC 27601
23. Rubensdowntown
100 N Person StRaleigh, NC 27601
24. Sunflower's Cafe and Catering
8 W Peace StRaleigh, NC 27603
26. Cariokos Rotisserie Chicken
1601 Cross Link Suite 43Raleigh, NC 27610
27. La Stella Wood Fired
2420 Hillsborough StRaleigh, NC 27607
29. Posh Nail Catering
1053 E Whitaker Mill RdRaleigh, NC 27604