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Five Points Pet Resort

(10 Reviews)

1495 Montrose Rd, Raeford, NC 28376

(910) 904-5787

OPEN NOW
Today: 8:00 am - 6:00 pm
13
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Brands
Excel
Payment method
cash, check, amex, debit, discover, master card, visa
AKA

Five Points Pet Resort, Inc.

Other Emails

Categories
Pet Boarding & Kennels, Pet Services, Pet Grooming, Kennels, Pet Sitting & Exercising Services

COUPONS & DEALS

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Reviews

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angelalynnm

05/20/2014

Overall
Best Care

We took our Great Dane there for 9 years. She recently passed, but if we ever get another fur baby, we will definitely return to Five Points. The owner genuinely loves animals and it shows with the quality care.

rachel548

07/13/2013

Overall

We have 2 dogs and have boarded with Five Points for 4 years. I can't say enough good things about them! One dog is older and blind. I know they take care of him like I would if I were there. When we drop the dogs off, they go to the kennel area with their tails wagging. In fact, they perk up in the van when we turn on Montrose. The staff at Five Points understand special needs pets, special diets and special care instructions. I"m very glad to have found Five Points when we moved to the Ft Bragg area.

jessica7014

12/15/2012

Overall
Amazing!

This resort is great! Their facilities and rooms are clean and pet friendly! If your nervous about leaving your pet behind while you go on vacation, they will send you texts and picture updates with how your pet is doing! They are very caring and sincere when it comes to watching your pet. I've used this resort for week long stays and grooming services, which are excellent also! The options for playtimes and walks are also convenient. And there prices are reasonable also! I would recommend this resort to all my friends and family and anyone who loves their pets as family members!

thecorleys

08/12/2010

Overall
Definite Must If You Have To Leave Your Pets

This place is amazing. Our dogs love going there. The staff knows our dogs by name when we walk in and the dogs are always so happy to see them. They are always happy when we pick them up as if they didn't even notice we were gone. The staff takes personal one on one time with them and we never worry about them while we are gone. We have used them more times than we can count over the past three years. We never worried about having to travel knowing we had a good place to take them where they are loved. We are military and are moving so it is very sad to leave and not have that fuzzy feeling about being able to travel anymore. If your pets are like a family member and you hate to leave them, this is the place to take them so you can enjoy your trip.

resort4pets

08/01/2010

Overall
Dedicated Staff, Uninformed Cient

I applaud my staff for taking the unfavorable review to heart. I know how hard you guys work and I see your genuine concern for our four pawed guests everyday. Even though you have successfully cared for hundreds of happy, healthy guests, I know one uneducated client can really upset you. You all have a hard job and it takes a really committed person to do what you do everyday. I know you tackle a job that has long hours on hot sweaty summer days and requires constant cleaning, repeatedly, on a daily basis. It is never a glamourous but sometimes disgusting job but always a rewarding job. Until you have done this type of work, you really do not understand the dedication, the attention to detail, the experience and the willingness it takes to do what you do everyday.



Sometimes people put the blame on the easiest target. Keeping dogs in a bubble-like home environment and never exposing them to the outside hinders their dogs ability to have a robust immune system. They dont understand that their veterinarian did not educated them on a vaccine that was given too soon to checking in that it was not viable protection yet and that healthy, vaccinated dogs can be a carrier of a constantly mutating virus. That canine cough is usually epidemic and hits a large area, not just one facility. Because, just like the common cold or a runny nose kids get at daycare, it has to run its course and usually the body develops its own immunity and symptoms will usually pass in a week or so.

jewbear

07/21/2010

Overall
We keep an eye out

There are more strands of bordetella than can be counted and it is almost pointless to vaccinate your animal against it. It is the same as a flu shot...you can still get the flu. And many dogs come in with sores that their owners neglected to see...a dog does not develop severe soars on its head and neck over a week when we keep our establishment as clean as we do. We should be thanked...not chastised.

paphel4

07/06/2010

Overall
DO NOT RECOMMEND

Left my dogs for a week stay. Upon pick up one dog had severe sores on head and neck, both dogs had kennel cough. Dogs were in excellent health when dropped off and up to date on all vaccines to include bordetella. Will never use this kennel again.

7572326

08/12/2009

Provided by Citysearch - 
Overall
OUR PRECIOUS PETS

If you?re anything like me, finding a place to board your pet is no different than finding a reliable baby sitter to stay with your child. Will they be safe? Are they eating well? Are they lonely? Do they miss me? This can go on and on until leaving them for the first time can be sheer agony.
After trying some local facilities (some with the nerve to call themselves ?Resorts?) I found Five Points Pet Resort. Five Points happens to be the originator of the term ?Pet Resort? in this area; and there is no question that they live up to their name.
Tucked away on a quiet country road, far away from dangerous traffic, Five Points has become a landmark in quality pet care. From the moment you step into the immaculate beautiful lobby, you have a real sense that these people know what they are doing. A few moments with the owners, Candace and Billy Brock, is all you need to confirm that these highly experienced, truly caring individuals not only will care for your pet, but are devoted to doing so. Their happy, energetic, and well trained staff affirms that the Brocks only hire the best to support them in their efforts.
Five Points is a quality facility in all respects. Cleanliness, Quality Diet, Comfortable Quarters, Fun, Love and Affection are all standard on the Five Points menu.
?Will your pet be safe, will they eat well, and will they have fun?? The answer is a resounding ?Yes?. As for ?Are they homesick and Do they miss me?? The answer to that is ?Probably not??.they?re having too much fun?.and what more could any pet owner ask?

roseonline

09/22/2008

Overall
our dog can bark

Any time we have left our beloved Jack ( a corgi of 13 years, with the use of only three legs) at a kennel he has come back very shy and without a bark. Totally unable to bark.

We left Jack at 5 points while on a trip to England and after a three week stay at 5 points he came out with tail wagging and barked at people when we stopped at the store on the way home. I worry so about him being left at a kennel with his bad hip and his age but he seems to really enjoy 5 points. I think all the staff there really love animals. Thank you Five Points for taking such good care of our dog and friend.

lindaberrien

05/06/2008

Overall
Abolish the guilty feeling when you have to board your pet

If you want your pets to cry with joy when they arrive, and cry with sadness when they leave....then 5 points is definitely right for your dogs and cats. WOW what a facility!!! The lobby alone is worth the trip. Your pets will be spoiled and pampered as if they were kings and/or queens. Playtimes, Nature Walks, Golf Cart rides, Treats, Spa Baths, and best of all lots of love from an unusually large, well trained staff of people who obviously love animals. All types of accmodations are offered and they all are wonderfully equipped with soft, clean beds and indoor outdoor runs. Many have their own color TV sets. What a life! If you have more than one pet and they like to stay together, 5 points can take care of that too in their Presidential Suites, equipped like a living room and designed for one or more pets. There is so much offered by this establishment that "Resort" is the perfect name for it. As a matter of fact I suspect I am not the only pet owner who has considered leaving my pet at home and signing in for a week of R and R myself.

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