With the end nearing to our family's long term relationship with Home Instead, I would like to take this opportunity, on behalf of our family, to highlight an exemplary caregiver - Theresa (Tracy). From fall 2010 to present date, Tracy has worked in our home longer than any other Home Instead caregiver. Her reliability, dedication, thoughtfulness, and leadership qualities made her an invaluable asset to our parents' well being and care. As the longest assigned caregiver to our household, Tracy consistently brought professionalism and compassion to what we imagine has been a difficult assignment (a mother with a progressively slow, long term decline from Alzheimer's and a father with myriad health problems and emotional difficulties with his wife's illness and death.)In addition to completing all of the defined job functions required of the in-home care givers, Tracy has had a unique ability to connect with our parents and navigate through sometimes very rough waters. In addition to our mother's intense physical needs, our father presented additional challenges through his periodically negative and obstinate behavior issues. Of all the caregivers, Tracy most connected with our father, knew how to read his moods, and how to manage his attitude in order to peacefully diffuse tense situations. In a most recent and significant example, it was Tracy who was the only one able to get our father cleaned up, dressed, and in attendance at our mother's funeral. Tracy has been instrumental in noticing any degree of change in both parents' physical, emotional, or mental health over the years. Her instincts were critical numerous times in alerting other medical professionals to their needs great or small. In fact, it was Tracy who noted our mother's turn for the worse a week before she died on 19 September 2014. Tracy immediately notified family members and alerted hospice to the need for more acute care and monitoring. Tracy consistently went above and beyond all others in taking personal responsibility for our parents' needs.Tracy generally managed the household these past four years to include training new caregivers, monitoring daily supplies, and regularly briefing the family, the primary doctor, and hospice care on the most nuanced (and maybe otherwise overlooked) changes or problems with our parents. Her unwavering and tireless efforts to care for our parents gave us peace of mind that too few families are blessed with.Thank you for introducing us to, and keeping Tracy, in our home these last several years,
15100 W Capitol DrBrookfield, WI 53005
From Business: Welcome to your Brookfield, WI Brookdale Brookfield Capitol Dr, the national leader in senior living solutions for a simple reason: we help people age well. Our s…
Jessica the owner has a beautiful personality she is professional and the home is lovely!!! Great home for youre loved ones very warm and cozy neighborhood
The care and support Home Instead gives clients are ones that we would give to our own family member. They believe integrity, respect, trust, and are core values of caring for their clients. We also feel consistency and communication are essential to all of these and Home Instead has given us that. They have gone above and beyond in helping my dad feel safe and cared for, for this I am extremely grateful.
I'm a Hands of Hopes resident,so let me tell u a story. I left Hands of Hope.Miss Shanta,told she wishes! I left which was stupid. She told me to call her if ever I need her, a yr later I called her from St Luke's crying can I come back and I love her like a big sister & I live on Roosevelt!
The co-owner of BrightStar accompanied me to the ER with my wife and made sure she was admitted and taken care of.
I cannot say enough good things about my HomeLinc experience! The office staff are very friendly and knowledgeable over the phone, and when we met with Michelle for our free in-home assessment, I felt very at ease. My grandmother was hesitant at first to have any outside help come in, but now she looks forward to "her girl" coming in. The quality of care has been excellent, and I've noticed my grandmother has a new, fresh, rested bounce to her. They help my grandmother with bathing and housekeeping - two things she's had difficulty with after her most recent stroke. Whenever I visit my grandmother, her apartment looks spectacular! The worker really does a great job and it's obvious cleaning has been done. I really love that the office keeps me informed of everything in regards to my grandmother's care and overall well being. It's so nice to have someone so reliable and reputable from Lincoln Lutheran to care for my grandmother since I cannot.
My grandmother was held against her will in a nursing home by a Community Care case manager. I urge everyone with a story about this crooked organization spread the word. They shouldn't be in business they don't care about anyone but themselves.
Community Care is a morally bankrupt organization that engages in criminal activity such as Medicaid fraud, abuse, neglect, and false imprisonment. Call your friends and family so that this criminal enterprise can be exposed. They are funded with mine and your tax dollars.
The workers here act like they can just stereotype people's mental health issues. They hardly ever want to take the residents they're supposed to be caring for out in the community to do any activities. Yet the workers here are collecting their paycheck money from the state for people like me living here. That's pretty selfish in my opinion when you're supposed to be working in this type of environment to help the people that live here!!
Its very clean an spacious with great staff and food