I'm 15 and I have a small budget for a car and my birthday is coming up. We found their add and went to check out the car on a Thursday. We drove 45 min to the dealership and test drove the car. It was really nice with low mileage but had minor damage to the front and they said they'd fix it, "any thing to sell it". I needed to get approval from my mom but she was out of town and we'd have an answer within 3 days. That Friday we wanted a quote. We called in on that Saturday when we had time and Michelle the sales person said she'd send it later when she wasn't busy. We called again later that day because she never called or emailed anything. We felt bad for calling but called again 30 minutes before closing. She then told us they'd sold it. She had all day to tell us. She even ended up insisting that she tried calling us multiple times to get us to put a down payment on it but we checked and she never in any way tried to contact us. She started to say that the guy who showed us the car was sick and the other sales guy sold it. She even started to lie and down play the car I wanted and say it didn't have Bluetooth but I know for a fact it did and she said that the sales guy lied to us. I know it did because it had the buttons on the steering wheel. I was very upset because I had gotten my hopes up and thought I was going to get this car. She proceeded to try to push this other car on us to buy which was another 2000 out of my budget. She did she would call us back in 20 minutes but it was 10 from closing so she lied and never called back. We ended up calling back that Monday and talked to her manager who seemed slightly upset and he could do much but offer us other deals that I can't afford. All in all she screwed us over and tried to lie to us. They even lied to my neighbors who actually bought a car from them and they promised to send her another key fab since they okay gave her one. They never sent it. I do not suggest buying from them in the end.
University Sales & Service 1850 Capital Circle NETallahassee, FL 32308
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