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Seafood Restaurants, Fish & Seafood Markets, Fish & Seafood-Wholesale, Restaurants

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12/28/2011

Overall
I treated myself to a groupon ...

I treated myself to a groupon gift certificate on my birthday Oct 7, 2011. I immediately logged into their website and ordered oysters using my groupon code. I immediately followed up with an email to Jane and I also called the business contact number. I understand that they were not available to pick up calls during the day, so I left messages to set up delivery times. I called about 10 times. I have emailed them on numerous occasions. It is now December 28, 2011 and I have not heard one word. This is by far the worst experience I ever had with online businesses. I will never ever order anything again from them! I don't often write reviews but this one deserves it and WE THE CONSUMER NEED THE TRUTH.



If you want terrible customer service and if you like to give away your hard earned money, then order from Hood Canal Seafood.



NOTE TO THE OWNERS OF HOOD CANAL:

If you can't do business the right way, don't do it at all. Don't lead consumers into thinking they will receive great products and customer satisfaction!



P.S. Since I can't get my money back from Hood Canal Seafood, I am contacting groupon for a refund and complaining about your business. I am also contacting the BBB. Have a nice day!

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