In mybook® Home Collection (edit)

Added to your home collection.
Removed from mybook!

We took this business out of your home collection.

Schedule Service Online

Book Now

Plumbing & Water Cleanup. Yeah, we do both.

General Info
When Queens Village needs a plumber, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Residential & Commercial Services. Trusted & Recommended since 1935, Roto-Rooter offers unmatched plumbing services backed by an 80+ year reputation for quality.
Hours
Regular Hours
Mon - Sun:
Services/Products
|Complete plumbing repair|residential plumbing|commercial plumbing|bathroom plumbing solutions|trenchless sewer line repair and replacement|pipe bursting|pipe relining|kitchen plumbing jobs|sink plumbing|toilet repair / replacement|water heaters|sump pumps|faucet replacement|video camera pipe inspections|backflow certification and repairs|24-hour plumbing service|line and leak detection|garbage disposer repair|water supply line replacement / repair|dishwashers and ice maker water lines. Emergency service is our specialty.
Payment method
amex, discover, master card, visa
Neighborhoods
Queens Village, Southeastern Queens
Social Links
Categories
Sewer Cleaners & Repairers, Fire & Water Damage Restoration, Grease Traps, Plumbers, Plumbing Contractors-Commercial & Industrial, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Septic Tank & System Cleaning, Sewer Contractors, Water Damage Restoration, Water Heater Repair, Water Heaters
Other Information

Services: Water Main Installation, Water Softener Repair, Water Leak Detection and Repair, Water Line Installation, Water Purification Systems, Water Quality, Water Main Repair, Water Heater Repair, Water Heaters, Water Softener Installation

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Henry P.

03/19/2019

Overall
Expertise
Professionalism
Promptness

Jihad #585 showed up for a clogged sink job also cleaned out main sewer line. He treats the home as if it was his own. Very professional highly recommended !! He should be in management and training your future technicians. I give Jihad #585 a A+ rating and recommend RR Plumbing Roto-Rooter.

Phyllis R.

03/17/2019

Overall
Expertise
Professionalism
Promptness

Jihad showed up and was honest as well as an expert in his trade. He showed me where the problem was and the options to fix it. Definitely would call him for any other problems that might show up.

Celia W.

01/24/2019

Overall
Expertise
Professionalism
Promptness

They called me back immediately!! Although I called several places listed as 24 hour service and emergency service, not one of those places called me back. Also, Frank was knowledgeable and friendly. He informed me of everything that he could do as well as what we could do to save money. So thankful for the quick service.

C J.

01/23/2019

Overall
Expertise
Professionalism
Promptness

Rafael Tech # 340 was polite, professional and very courteous. Had a sweet bedside manner for a very stressful circumstance. No one wants a sewage mess or the expense to fix it after a long day of work, but the positive attitude was a soothing balm that was very much appreciated. Keep up fixing the messes and spreading the joy! God bless!

Sophia B.

12/30/2018

Overall
Expertise
Professionalism
Promptness

Elroy3738 was patient and professional. He took the time out to answer all my questions and was extremely patient.

Carey C.

12/24/2018

Overall
Expertise
Professionalism
Promptness

Excellent service! Had main sewer line issue which was fully taken care of by your tech Joe Jett. He was very professional, courteous and answered all my questions. Would highly recommend!!

Joan G.

12/21/2018

Overall
Expertise
Professionalism
Promptness

Called them to fix a stopped up toilet. They sent someone pretty quickly and Eloy3738 did a nice job. He was very pleasant and fixed the problem quickly.

Richard F.

11/20/2018

Overall
Expertise
Professionalism
Promptness

My basement was flooding, they came quickly when called. They showed me the problems and what they were doing to fix it. I was very happy with their work and both plumbers were very professional.

Mike T.

10/31/2018

Overall
Expertise
Professionalism
Promptness

Technician Kenny G (#3761) did an outstanding job with a very tough assignment. He fixed a leaking pipe in my basement that was buried in a wall behind a much larger pipe at ceiling level. Truly a master plumber. Amazing work. This guy is a magician.

Candice l A.

10/23/2018

Overall
Expertise
Professionalism
Promptness

Came home from work to find my toilet clogged. A quick ca to Roto Rooter, and within an hour Rafael (tech#340) was at my door and clearing the drain! He was incredibly knowledgeable, kind, and professional! I am so glad I called!

Denise G.

02/25/2018

Overall

I needed my toilet tank ball and chain replaced fast as water kept running , Called Roto Rooter and withing 2 hours they were here! Matt was the service tech and he was efficient, explained what all needed to be done, and completed the job within 45 minutes including removing all the bolts in the tank. He also did a great job cleaning up afterwards. I will STRONGLY recommend RR to anyone I know who needs plumbing. Also NO SERVISE fee was charged. Thank You Matt!

Denyse L.

02/17/2018

Overall
Expertise
Professionalism
Promptness

Last night Rafael Tech#340 saved the day! Quick, friendly, knowledgeable and our lives resumed back to norm in about an hour, after clean up if course!

Andy S.

02/14/2018

Overall
Expertise
Professionalism
Promptness

RAFAEL,TECH#340, WAS PROMPT, QUICK AND EFFICIENT! HE ASSESED THE PROBLEMAND QUICKLY AVERTED A POTENTIAL DISASTER! I WILL HIGHLY RECOMMEND HIS SERVICES TO ANYONE!

D R.

01/24/2018

Overall
Expertise
Professionalism
Promptness

I had an overnight leak in one of the pipes in my basement. Fearing the worst I called RotoRooter and they sent Bill, Tech #1556. He quickly diagnosed the problem and fixed it within the hour. Bill took the time to walk me through the issue and answered all of my questions. He was extremely courteous and professional. I did not feel hustled or pressured. Overall experience was extremely positive. Highly recommend!

Wendy L.

01/23/2018

Overall
Expertise
Professionalism
Promptness

Henry saved the day! We were leaving for New Year's Eve festivities and found that our main drain had backed up. The rental snake from Home Depot wasn't long enough. Six hours before midnight, Henry showed up with the right tools in hand. He knew exactly what to do, fixed the problem and set us up with excellent follow up so we could prevent future problems.

Anthony S.

01/15/2018

Overall
Expertise
Professionalism
Promptness

we had a problem with our kitchen sink drain..we called roto-rooter and they had a guy his name is matt tec #470 was at our house in about 35 minutes..he snaked out our kitchen drain all the way out to the main house trap..and made sure it was cleared...he was very polite..

Helen K.

01/02/2018

Overall
Expertise
Professionalism
Promptness

Perhaps due to the cold snap and time of year RR was delayed in providing service but I kept the faith. A very nice gentleman (Matt #470) arrived at my house on January 1st at about 7:30 pm. For almost the next three hours he worked very hard in the crawl space of my house to resolve my plumbing problems (frozen waste pipes). He kept me informed along the way as to what the problem was and what he was doing to fix it. Not ONCE did Matt complain about the day (new year's day) the time, temperature or working conditions. Never once did I sense that Matt was giving this job less then 100 % of his time and attention.
Matt is a wonderful representative of RR.

Tom G.

12/24/2017

Overall

Day before Christmas Eve and problem with the toilet. Matt fixed the problem so quickly and very professional. Would definitely recommend roto-rooter

Hermin S.

10/19/2017

Overall
Expertise
Professionalism
Promptness

Marc the tech #331 was awesome. I call the company and they sent in within an hour . Marc was professional, polite and did a wonderful job with the pipe the bust in my kitchen. Anyone looking for a reliable plumbing company it's roto-rooter. Thank you Marc for a job well done and for cleaning up everything for me .

Bianca D.

10/10/2017

Overall
Expertise
Professionalism
Promptness

Hank (3364) was so helpful and knowledgeable. We contacted this company due to a main sewerline clog and he came within an hour. He walked us through the dos and don'ts. As new homeowners we appreciated all the tips he gave us. I have nothing bad to say! Thanks Hank!