RR Plumbing Roto-Rooter
21630 90th Ave, Queens Village, NY 11428
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Services: Water Main Installation, Water Softener Repair, Water Leak Detection and Repair, Water Line Installation, Water Purification Systems, Water Quality, Water Main Repair, Water Heater Repair, Water Heaters, Water Softener Installation
Jihad #585 showed up for a clogged sink job also cleaned out main sewer line. He treats the home as if it was his own. Very professional highly recommended !! He should be in management and training your future technicians. I give Jihad #585 a A+ rating and recommend RR Plumbing Roto-Rooter.
They called me back immediately!! Although I called several places listed as 24 hour service and emergency service, not one of those places called me back. Also, Frank was knowledgeable and friendly. He informed me of everything that he could do as well as what we could do to save money. So thankful for the quick service.
Rafael Tech # 340 was polite, professional and very courteous. Had a sweet bedside manner for a very stressful circumstance. No one wants a sewage mess or the expense to fix it after a long day of work, but the positive attitude was a soothing balm that was very much appreciated. Keep up fixing the messes and spreading the joy! God bless!
I needed my toilet tank ball and chain replaced fast as water kept running , Called Roto Rooter and withing 2 hours they were here! Matt was the service tech and he was efficient, explained what all needed to be done, and completed the job within 45 minutes including removing all the bolts in the tank. He also did a great job cleaning up afterwards. I will STRONGLY recommend RR to anyone I know who needs plumbing. Also NO SERVISE fee was charged. Thank You Matt!
I had an overnight leak in one of the pipes in my basement. Fearing the worst I called RotoRooter and they sent Bill, Tech #1556. He quickly diagnosed the problem and fixed it within the hour. Bill took the time to walk me through the issue and answered all of my questions. He was extremely courteous and professional. I did not feel hustled or pressured. Overall experience was extremely positive. Highly recommend!
Henry saved the day! We were leaving for New Year's Eve festivities and found that our main drain had backed up. The rental snake from Home Depot wasn't long enough. Six hours before midnight, Henry showed up with the right tools in hand. He knew exactly what to do, fixed the problem and set us up with excellent follow up so we could prevent future problems.
we had a problem with our kitchen sink drain..we called roto-rooter and they had a guy his name is matt tec #470 was at our house in about 35 minutes..he snaked out our kitchen drain all the way out to the main house trap..and made sure it was cleared...he was very polite..
Perhaps due to the cold snap and time of year RR was delayed in providing service but I kept the faith. A very nice gentleman (Matt #470) arrived at my house on January 1st at about 7:30 pm. For almost the next three hours he worked very hard in the crawl space of my house to resolve my plumbing problems (frozen waste pipes). He kept me informed along the way as to what the problem was and what he was doing to fix it. Not ONCE did Matt complain about the day (new year's day) the time, temperature or working conditions. Never once did I sense that Matt was giving this job less then 100 % of his time and attention.
Matt is a wonderful representative of RR.
Marc the tech #331 was awesome. I call the company and they sent in within an hour . Marc was professional, polite and did a wonderful job with the pipe the bust in my kitchen. Anyone looking for a reliable plumbing company it's roto-rooter. Thank you Marc for a job well done and for cleaning up everything for me .
Hank (3364) was so helpful and knowledgeable. We contacted this company due to a main sewerline clog and he came within an hour. He walked us through the dos and don'ts. As new homeowners we appreciated all the tips he gave us. I have nothing bad to say! Thanks Hank!