I've been banking here for years. Never have a problem with any of the staff. They always get to me very quickly.
Dean Riddell and his team went above and beyond during my home buying process. From day one when I met with Dean and ran through some numbers, until my closing date, Dean was right by my side and always made sure my needs were met. I had heard the horror story's from other friends and colleagues that used different lenders and didn't get to close on time or had a list of problems during the process. Not a single problem with SWBC. Dean and his team are local and always a text or a phone call away. I never realized buying a home could be so easy! I highly recommended SWBC Mortgage.
I been with Bancfirst for long time this bank charge 27 for overdraft even if your negative 1,35 and one of the mangers telling me the checks before I seen the check on my computer so that's why the bank charge you know when a thief want to steal your money he give him self and his company all kind of excuses to convince you and him self he's not a thief any way last year they stole from my company over 3000 this month they steal 700 and the month is not over yet I don't advise any body to bank with them , you will lose if you do soEvery time it's a new person they never keep a employee long enough to devolope a relationship with so even if your not being charged this will never feel like a place you want to be your always going to feel like your not part of there "family "
Totally incompetent. They took money from me and will not return it. They mistakenly withdrew thousands of dollars from me and will not send it to me because they say their internal process will take several months before they can issue a check. They will however continuing to gain interest on my funds in their account while they work through their process of issuing a check. What kind of bank takes 2 months to issue a check? Please beware this could happen to you!
I wonder why they got so many good feed backs. I got taken in by their good feed back. My file was there for a week untouched. Calls after calls and texts. Just found out that one document was not signed. When I address my concern to Dean, he said you are welcome to look for a different lender. Not to mention about their receptionist is wearing flip flops at work, I should have say no when I notice that.
If this is Chris May's company, I highly suggest that you never do business with this man. He had my loan for 5 months, never communicated with me what was going on with it until I asked (and then I had to wait days before receiving a response), he ignored calls and texts from my realtor, and even the listing agent. He has horrible communication skills and I can't believe he's even in business. Just found out that my loan was denied and that's not even the issue. The issue is that I could have been told this 3 months ago and not lost out on my earnest money and paid for an appraisal and inspection. Again - go almost anywhere else for a home loan except for here. You can thank me later.
They did go out of their way to help me with something that was NOT their responsibility. Just very patient to me that day. Thanks a bunch, ladies! I do appreciate it very much. hugs..
Please note - location is Moore, not OKC. Have notified the yellow pages.Called when I found myself in a residential area. I was given clear directionshow to get there. Off Telephone Road, vicinity of McAlisters Deli in MOORE.Got great service when I found the place.Delene Freyder - customer