It took 4separate visits for our refrigerator to finally get repaired. The technician that came out for the final 2 visits was amazing. He took the extra few minutes to explain every aspect of the problem and the solution. Told us what to expect and how to make sure the parts ordered were delivered undamaged so we wouldn't have an additional wait time and if he had not done that our parts would have been no good because they were delivered upside down even though the box was clearly marked with arrows. I would use this repairman over and over. He made us feel confident with his knowledge and our fridge now works great.
1710 South 341St PLFederal Way, WA 98003
From Business: 5 Star Appliance Repair provides affordable quality service on home appliance repair in All Seattle / Tacoma areas and everywhere in between! We are now one of NW…
I was so impressed with the professionalism, courtesy and technical skills from the initial set-up of the service all throughout the actual repair. My repairs required two visits, the first technician evaluated the problems, explained the work to be done, answered my questions and promptly completed the repairs. He ordered a part on the spot to be delivered to my home so the next technician would have it available. Every thing went like clockwork and my 25 yr old washer and dryer are running perfectly! I will certainly recommend this service to anyone.
Nice guy, on time ,repaired completely in less than an hour. He had the brain for my dishwasher with him and swapped it out, and also ordered a new Jet dry compartment plug to replace the original one that came loose and melted on the heating element. I will use them again, no question.
Repairman was very professional and spent a good amount of time servicing both my washer and dryer & was very good at explaining everything, however, less than a month has passed and my washer is leaking again (which is why I called for service in the first place) :-(
The serviceman was polite, efficient, and he kept me fully informed of the progress. He didn't have the needed part with him so he tracked one down, went to get it and returned and installed it the same day. I was very pleased with the technician and his work.
The Service Representative was very knowledgeable, quick to evaluate the problem and then to fix it. He made helpful maintenance suggestions for my riding lawn mower. I will continue to use Sears services for needed repairs. Thank you.
They arrived within the time limit that was scheduled. Had the part that was needed and replaced was done within 30 minutes. Just wish that appointments were better than 5 to 6 days for a waiting period
So far so good, repairman glued my shelf inside my refrigerator which I let sit a week and since then have not had no problems with shelf so far, but am very cautious of shelf. Appreciate the quick fix.
The serviceman was kind, explained what he was doing and showed me how to prevent the problem in the future. Needless to say I wish I remembered his name so I could request him in the future.
the tech was very knowledgeable, nice and quick with his repairs. he was within the arrival time and let me know when he was going to be here