What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
My Ferrari came out perfect. Best shop in Washington state. Their knowledge and expertise on exotic cars is incredible.
My husband and I live on the Washington coast. Our 17 year old daughter was up in Pierce County visiting family. Her 2004 Chrysler Pacifica started having mechanical problems, meanwhile we were three hours away from her not much we could do. My husband and I called around to different shops. This shop was willing to help our daughter in any way possible they were kind to her and made her feel comfortable in a very scared situation. This was her first time away from us driving on her own. They were able to fix the problems and get her back on the road safely. I am so grateful for the kind people who work at Apex brake and mufflers. Thank you for making a scary situation for my daughter feel not so scary. God bless you all!!!
I took my car here for an oil change because of the coupon that I got in the mail. They ended up over torquing and stripping the bolt that holds the oil pan in place. I only know this because I took my car to the Honda dealership for my next oil change and they found it. I ended up having to pay $10 for a new bolt. Their "cheap" oil changes aren't so cheap when they ruin other parts that end up needing to be replaced. Never going back here again.
I have never written a review on an auto repair shop in all my 82 years, and at least 60 years of driving. However, this is the time!My experience with this shop is extraordinary. They run a clean shop and provide the very best service possible. I know that it is hard to find a shop that you can trust your car to, but AA is one that is ethical, fair, honest and completely trustworthy.
Ace auto body is an absolute joke, this shop took my sister's jeep in for repair only to have it sit for 9 months with out a thing being done to it. Andy the owner is not a man of his word, and a coward. This Jeep was my late father's and a family heirloom. They treated it like absolute garbage leaving it outside to rot. The body work they did on it was absolutely terrible along with all the overspray as well. I ended up repoing the jeep myself and finishing it on my own. Andy wants to call himself a friend to my family but treated us like dirt when it comes to $$. I am so disappointed in this shop and their work ethic. STAY AWAY, this shop is unorganized and an absolute mess. Save your time, money, and vehicle by going somewhere else.
Took my car to buckys in Puyallup for an over heating issue, left my car there at 9am on a Sunday, they didn't get around to looking at it until 3pm. They said I needed a new thermostat, a flush and that my radiator had hot and cold spots, i.e. meaning my radiator was dead, that I needed a new one (also I could not flush it because the radiator is supposedly made of plastic, according to Buckys), and all that was going to cost me 730 plus tax, and then after that I might have a blown head gasket.....well I just got done changing my thermostat myself and guess what....no over heating issue, problem solved. Cost me 32 bucks for the part and a good afternoon with my daughter helping me fix it! Is Buckys a rip-off? I'll let you decide, it's not worth the risk. We will never go back again. :(
I have a very sick baby in the hospital. Leaving to meet someone for a scheduled appointment is a HUGE deal when you have a really sick kid. Over the weekend, I called to schedule a windshield replacement & reconfirmed the appointment this morning with them. They NEVER showed up today or returned my calls when I called at my appt time & again 30 minutes after my scheduled appointment and I left 2 messages. I would NEVER recommend this company to anyone!
I was not at all impressed about the service. Long wait times, and don’t expect speedy service with a smile. Poor customer service. I took my car in as soon as they opened for business, and had explained to them the issue I was experiencing with my car. The guy I spoke to asked if I would be able to leave the car with them, and they would take a look at it, when they got a chance. I asked him, how long it would take? He said “it would be for a couple of hours” It took more than several hours, before they contacted me about what they found wrong, they explained to me exactly what was needed to be replace to fix the problem with my car, and I would have to schedule for another day to fix the problem. So I agreed and scheduled an appiontment for later that week. On the day of my appointment I arrive as soon as they opened for business. The person I left my keys with said, that it would take a couple of hours, and they would call me when it was ready. I received a call, an hour before they closed, that my car was ready. So I returned before the end of business day, paid and got my keys. Less then under a week, I started experiencing the same problem I had from before I took it in to Torque Automotive. I contact Torque about it, and they said to bring back in. So here I go again….. I take my car back in when they open for business, and it takes them all day… just to find what the problem may be, and then I had to schedule a whole other day to try and fix it. Once again, I take my car in when they opened; then later receive a call, an hour before closing that my car was ready.After I pick my car up from them, once again I’m experiencing the same problem all over again. I contact them, yet again to let them know about it, and they said to bring it back in. I return the very next morning when they opened for business, and left my car with them, for the sixth time.... for the same issue. It took them a whole day to look at. After looking at my car this time though, they contact me,and said that I will need to get something else replaced to resolve the issue that I originally asked them to fix, because what they had replaced earlier didn’t solve the problem. I totally regret taking my car in to them, never again. I would not recommend Torque Automotive.
I have nothing but positive things to say about the customer service and prices I have received on my 2007 Mercedes.Thank you, Josh and the entire team at Meridian Family Automotive.
My experience with this shop has been absolutely a nightmare. It has been 4 weeks and $3500 since I dropped my wife's car off because of a transmission issue. I have returned it three times because of issues. They are currently pulling the transmission out for the third time to try and fix workmanship and parts issues. I've asked for my money back and of course have gotten the run around. I have no trust that the car will ever be right so I will most likely be trading it in as soon as I can get it to run long enough to get it to a dealer. When I was in the shop the other night to pick it up (unsuccessfully) I met two other ladies who had similar experiences to mine. All of them unresolved. Save yourself some time, money, and heartache. Take it somewhere else.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.